Experience

Tropic

• United States
• Software Development
• 200 - 300 Employee

• Group Product Manager

  • Nov 2022 - Present

  Atlanta, Georgia, United States Leading a team of Product Managers to have the best-in-class Dynamic Workflows in Workflow Studio, Workflow Integrations, Logging Savings, Proposals, Document Versioning, Notifications, Savings on Negotiations, and more!

• Senior Product Manager

  • Mar 2022 - Nov 2022

  Atlanta, Georgia, United States We make buying software cheaper and easier for your company with our assisted purchasing services and industry leading purchasing platform. Leading our Purchasing Process including Workflows, Approvals, Dashboards and Requests for the Tropic SaaS Procurement and Management Platform. Based in our Atlanta Office at the Atlanta Tech Village.



Techstars Atlanta Powered by Cox Enterprises

• United States
• Venture Capital and Private Equity Principals

• Mentor

  • Jul 2022 - Present

  Atlanta, Georgia, United States Helping mentor tech startups in the Atlanta area.



HubSpot

• United States
• Software Development
• 700 & Above Employee

• Senior Product Manager

  • Aug 2021 - Mar 2022

  Atlanta, Georgia, United States Led HubSpot’s Strategic Integrations Collaboration Focus Area. - Launched a native Microsoft Teams integration and improved our Slack integration. - Implemented Continuous Discovery Habits into our team’s rhythms to make sure we take quick iterative actions through continuous interviewing, testing and development. - Created Business and Product Outcomes and Key Metrics to measure success of these integrations. Started putting the framework in place to begin measuring… Show more Led HubSpot’s Strategic Integrations Collaboration Focus Area. - Launched a native Microsoft Teams integration and improved our Slack integration. - Implemented Continuous Discovery Habits into our team’s rhythms to make sure we take quick iterative actions through continuous interviewing, testing and development. - Created Business and Product Outcomes and Key Metrics to measure success of these integrations. Started putting the framework in place to begin measuring these key metrics. - Assessed Problem Areas and Implemented agile development processes to help improve pain points the team was experiencing when going through the development cycle and bringing developers more into the discovery process. Show less



Salesloft

• United States
• Software Development
• 700 & Above Employee

• Product Manager

  • May 2020 - Aug 2021

  Atlanta, Georgia, United States Product Manager (and Product Owner): Data Management and CRM Integration Teams (Salesforce, Dynamics and Hubspot) - Navigating highly complex and ambiguous problem spaces (LOVE THIS!) - Investigate Customer Pain Points and the why behind them through Customer Interviews and self hosted UX Research Projects (also some in collaboration our UX department) - Prioritization of Backlog based on Company priorities, Customer Pain Points, Data, Impact and complexity - Lead a… Show more Product Manager (and Product Owner): Data Management and CRM Integration Teams (Salesforce, Dynamics and Hubspot) - Navigating highly complex and ambiguous problem spaces (LOVE THIS!) - Investigate Customer Pain Points and the why behind them through Customer Interviews and self hosted UX Research Projects (also some in collaboration our UX department) - Prioritization of Backlog based on Company priorities, Customer Pain Points, Data, Impact and complexity - Lead a Development Team through Scrum ceremonies (Architect, Developers, QA, Designer and Engineering Manager) Including creating user stories, acceptance criteria and coordinating with Designer. - Created and lead cross departmental offsites to get a good understanding of all major problems facing our customers and a feedback loop that allows continued feedback on progress to solve those problems. - Created success criteria for every feature and monitoring in place to do so. - Created a brief to present to leadership to help them understand the significance of pain points with a full plan in place on how to solve for those pain points. - Created pillars for this area of the platform to be successful and use as guide posts for future features. - Helping reimagine the data architecture that will help us be able to deliver features even quicker in the future and what we need to do to get there. - Helped create Access Controls for teams that wanted to utilize the feature. - Made mission cirtical changes for our CRM Sync that alleviated massive pain points for our customers and decreased our sync errors by 75% of what they were previously through collaboration with Professional Services and Customer Success to identify the main root causes of the most significant errors. - Developed our Microsoft Dynamics integration from the ground up for version 1 release in Dec 2020.

• Product Owner

  • Jan 2020 - May 2020

  Atlanta, Georgia, United States Product Owner for our Data Analytics and Data Science Teams.



Kairos Moments Agency

• United States
• IT Services and IT Consulting

• CEO + Lead Product Manager

  • Dec 2017 - Jan 2020

  Greater Atlanta Area A start-up service based project and product management as well as implementation services as a virtual agency for small business owners. • Lead projects as lead Product Owner as well as integrate with coordinating with clients' teams using Agile values and principles as well as Kanban and Scrum framework. • Growing and mentoring team members that started out in admin roles to project manager roles and ultimately to product manager roles. • Landed multi-million-dollar… Show more A start-up service based project and product management as well as implementation services as a virtual agency for small business owners. • Lead projects as lead Product Owner as well as integrate with coordinating with clients' teams using Agile values and principles as well as Kanban and Scrum framework. • Growing and mentoring team members that started out in admin roles to project manager roles and ultimately to product manager roles. • Landed multi-million-dollar clients among the 25 clients our company had within 2 months of opening our doors and was ultimately hired away from corporate job and business by one of my clients but then ultimately came back to work for Kairos once again. • Built an entrepreneurial start up including a self-developed website with specified product offerings based on researched and market-driven prices resulting in a profit margin in excess of 40%. Show less



Inherit Learning Company

• United States
• E-Learning Providers
• 1 - 100 Employee

• Managing Director, Product

  • May 2019 - Nov 2019

  • Led 3 Product teams in an Agile work environment collaborating with cross-functional teams to ensure seamless end-to-end integrations of new systems and business models to support new concepts and new products including creating a completely new member portal for almost 3k+ users. • Directed a team of 32 staff members with a budget of half a million dollars to plan and execute all elements of the company’s largest ever live sales event hosting 350+ clients resulting in the successful… Show more • Led 3 Product teams in an Agile work environment collaborating with cross-functional teams to ensure seamless end-to-end integrations of new systems and business models to support new concepts and new products including creating a completely new member portal for almost 3k+ users. • Directed a team of 32 staff members with a budget of half a million dollars to plan and execute all elements of the company’s largest ever live sales event hosting 350+ clients resulting in the successful beta launch of a new product generating 1/3 the previous years’ sales revenue in just Q1 of 2019.

• Chief Operating Officer

  • Aug 2018 - May 2019

  • Staffed, coached and trained team members in Agile practices. • Lead Agile team in creating customized Salesforce CRM platform specific to business operations with accompanying documentation. Then led mass data import using data loader, rollout and change management plan for all staff members on new processes that enabled metrics to provide transparency and inform executive decisions that directly impacted revenue. • Developed standard operating procedures and official best… Show more • Staffed, coached and trained team members in Agile practices. • Lead Agile team in creating customized Salesforce CRM platform specific to business operations with accompanying documentation. Then led mass data import using data loader, rollout and change management plan for all staff members on new processes that enabled metrics to provide transparency and inform executive decisions that directly impacted revenue. • Developed standard operating procedures and official best practices for Project Management, HR, Payroll, Accounts Payable, Accounts Receivable, Software Development and more to increase efficiency, effectiveness, revenue growth and stability for the company.

• Product Manager

  • May 2018 - Aug 2018

  • Lead a team that improved the #1 product for the company, hitting a record of grossing 1/4 of the years revenue within 2 weeks. • Trained and lead Agile team to build a product with a cross-functional team of developers, product managers, and operational steak holders.



Charles Schwab

• United States
• Financial Services
• 700 & Above Employee

• Technical Project Manager: Salesforce Integration

  • Mar 2018 - Aug 2018

  Richfield, Ohio • Worked in an Agile Work Environment helping creating user stories, leading in daily scrum meetings, adding to the Product Backlog and sprint review meetings during sprints for the Salesforce product. • Trained the Branch Managers of all Charles Schwab retail locations on the eastern half of the United States every month to learn new Salesforce rollout objectives, best practices, manage change management and ways to incentivize their team to adapt & be champions of the new processes… Show more • Worked in an Agile Work Environment helping creating user stories, leading in daily scrum meetings, adding to the Product Backlog and sprint review meetings during sprints for the Salesforce product. • Trained the Branch Managers of all Charles Schwab retail locations on the eastern half of the United States every month to learn new Salesforce rollout objectives, best practices, manage change management and ways to incentivize their team to adapt & be champions of the new processes, leveraging Agile methodologies along the way. • Created best practices by understanding stakeholder requirements as well as sales consultant needs to help the field increase business revenue and efficiency and decrease frustration and duplicative work. • Coordinated expeditious collaboration to receive critical feedback from multiple stakeholders that required me to quickly build relational equity that enabled our team to be able to address stakeholder concerns efficiently and effectively within the project timeline. • Created project plans utilizing Gannt charts to coordinate between various teams within given requirements from the firm and worked together with team members to find solutions that incorporated both the voice of the field, our financial consultants and branch managers, that led to increased business revenue for the firm.

• Associate Financial Consultant

  • Nov 2016 - Mar 2018

  Cleveland/Akron, Ohio Area



Money Concepts

• United States
• Financial Services
• 300 - 400 Employee

• Program Manager, NASA

  • Oct 2015 - Jul 2016

  Cleveland, Ohio A financial planning & investment firm that was based on NASA's Cleveland Campus.



Edward Jones

• United States
• Financial Services
• 700 & Above Employee

• Financial Advisor

  • Apr 2011 - Nov 2013

  Bellefontaine, Ohio, United States

• Branch Office Administrator

  • Sep 2010 - Apr 2011

  Bellefontaine, Ohio, United States