Proposal Specialist

• Apr 2019 - Present

Marketing & Proposal Coordinator

• Sep 2016 - Dec 2018

Marketing: Lead on Social Media outreach efforts including Press Releases, Community Service Projects, and Recruiting. Developed, documented, and implemented social media strategies to increase brand awareness, lead generation, and customer engagement. Managed multiple promotional initiatives aimed at increasing community brand awareness, this included a company donation to American Heart Assoc. via the annual Heart Walk for $15,000. Lead Fundraiser for a community-based Scholarship fund, with initiatives designed to perfect outreach and efficacy of fundraising we obtained over $12,000 from new and existing donors. Wrote, edited, and proofread new content and copy across social media platforms and print formats. Created proposal graphics used in federal submissions. Provided formatting, publishing and editing for technical documents, briefings, marketing slicks and white papers. Assisted with implementation design to create Brand Identities. Created designs for promotional material such as banners, slicks, business cards, company overview packets, folders, conference giveaways & apparel designs. Negotiated agreements and orchestrated logistics for the events as well as developing budget proposals. Budget planning, tracking and reporting of individual events including ordering and post show invoice reconciliation. Conducted post-event evaluations in order to determine how future events could be improved. On-site coordinator/point person at internal and external events. Completed design revisions of existing websites based on the company rebranding. Conceptualized and designed detailed mock-up of company Re-Branding. Assisted with logos and branding for subsidiary companies created to support Millennium. And other duties, Please contact me directly for my full Resume, Thank you

Proposal Coordinator

• Dec 2015 - Jul 2016

Supported the preparation of responses to Federal government requests for information (RFIs) and request for proposals (RFPs). Implemented best practice polices to meet proposal/presentation deadlines. Established consistency and provided administrative support during the proposal development process. Coordinated teleconference meetings and weekly Business Development status meetings with Pricing Mangers, Capture Managers, Technical Leads, Subject Matter Experts and external teaming partners to gain clarity of proposal requirements. Provided proposal development and document management support. This includes: strategy development; proposal kickoff meetings; compliance documentation; debriefs; workplans; outlines; storyboarding; editing; assisting in color reviews; and leading all related tasks necessary to win contract awards from government agencies. Administered SharePoint work sites and provided user access rights. Maintained Virtual Proposal Center, internally and externally, and acted as a curator of all data entered in to the system. SharePoint management of proposal content, graphics, past performances and re-useable content.Worked with Web-Site Development team to create Business Development internal SharePoint portal. Briefed Executive Management on Marketing and Social Media strategies; Implemented Social Media and Marketing initiatives for the Business Development and Recruiting teams.

Administrative Coordinator

• Sep 2014 - Dec 2015

Administrative: Assistant to the second largest Microsoft Conferencing Center. Answer incoming calls via Voice Over Internet Protocol (VoIP). Prepare emails; weekly and monthly statistical reports, and weekly catering expense reports. Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Update department directories. Saved time and money by revising hand written catering forms. Created a standard email template for meetings and vendor request forms.Customer Service: Welcomes and greets visitors, internal and external clients, and vendors. Acts as an information and referral resource. Proactive in determining and meeting the needs of visitors, clients, employees and vendors. Preferred point of contact for various clients, employees and vendors.Logistics: Maintain conference room calendars. Schedule meetings, room set-up and catering for 100 meetings per week, averaging 1,000 attendees. Place and coordinate catering orders averaging $10,000 per week. Lead point of contact on special events held in common areas. Dispatch work orders to landlord or facilities management. Manage and coordinate live webcasts for executives and up to 500 online and in-person attendees. Developed catering protocols that have been implemented nationally.Trainer: Responsible for one-on-one training of new staff on policies and procedures. Revised training documents.Achievements: Q4 FY15 NAFS Recognition Award Recipient.

Social Media Specialist

• Aug 2014 - Dec 2014

Workers' Compensation Coordinator

• Sep 2010 - Sep 2012

Administrative: Prepared audits on worker’s compensation (WC) claims and ensured compliance to claims service procedures. Prepared and managed status reports for accurate and timely claim submissions. Tracked payment/denial trends. Created and communicated effective visual sales presentation of technical material. Worked in a team environment to meet and exceed contracted Payors Service Level Agreements (SLAs), implementation after a sale (in conjunction with WC operations). Performed ad hoc project research and report preparation related to workers’ compensation. Prepared and updated a variety of periodic and special narrative, database and statistical reports. Spearheaded and designed a Specimen Processing Procedure Sticker that was implemented in every specimen collection kit by the Workers’ Compensation Department.Customer Support: Served as a liaison with internal and external customers at all levels via telephone and email. Responded to inquiries and resolved concerns. Corrected information for claims to be processed, noted accounts and changed insurance groups, provided additional information to insurance companies to receive payment for services and updated insurance information on accounts. Developed and maintained key professional relationships in the WC industry.Trainer: Trained newly hired Workers’ Compensation Coordinators.Achievements: Earned quarterly bonuses for production during my tenure. Promoted from Administrative Representative Intern to Worker’s Compensation Coordinator.

Administrative Representative Intern

• Jun 2010 - Sep 2010

Project Management: Obtained information necessary for weekly and monthly reports via active listening and asking probing questions. Prepared audits on workers compensation claims and ensured compliance to claims service procedures. Prepared and managed status reports for accurate and timely claim submissions. Tracked payment/denial trends. Communicated effective sales presentation of technical material. Managed special projects.Customer Support: Served as a liaison with internal and external customers at all levels via telephone and email. Responded to inquiries and resolved concerns. Corrected information for claims to be processed, noted accounts and changed insurance groups, provided additional information to insurance companies to receive payment for services and updated insurance information on accounts. Developed and maintained key professional relationships in the WC industry. Administrative: Worked in a team environment to meet and exceed contracted Payors Service Level Agreements (SLAs), implementation after a sale (in conjunction with WC operations), performed sometimes difficult and complex work requiring a high level of independent judgment, technical skills, and a detailed knowledge of workers’ compensation activities, protocols, and procedures. Performed ad hoc project research and report preparation related to workers’ compensation. Prepared and updated a variety of periodic and special narrative, database and statistical reports. Created visual presentations. Adhered to corporate compliance and HIPPA protocol.Knowledge: • Physician’s NPI Number • The Medical Billing System • Workman Compensation Claims, Medicare & Medicaid Products and Commercial Insurance • Billing to Insurance Carriers • Able to identify missing medical information from correspondence and other related documents • Oracle Customer Relationship Management System

Assistant to Director of Student Activities

• Oct 2008 - Jul 2009

Duties included helping students locate books in the library, computer data entry, answering phones, covering the help desk, making copies, and campus errands

Teaching Assistant

• Oct 2007 - Jul 2009

Duties included making copies, assisting students with assignments, answering phone calls, grading papers, and errands.