Experience

Silver Cloud Hotels
• United States
• Hospitality
• 1 - 100 Employee
• Sales Manager

  • Jun 2022 - Present
• Sales Coordinator

  • Nov 2019 - Mar 2022

  • Conduct site tours for walk-in guest inquiries• Coordinate Conference room bookings and details• Submit proposals and cost estimates for groups and events.• Negotiate rates and prices within established goals of occupancy and ADR• Experience in Cvent proposal development and utilizing the resource to the highest level• Detail all audio visual, rental equipment, set up, food and beverage needs for groups• Reconcile accounting issues and secure payment for each group• Debrief client after an event to ensure repeat business and to continue strong relationships with the organization Show less

• Front Desk Associate

  • Mar 2019 - Nov 2019

  • Maintain the hotel’s motto of “Friendliness and cleanliness” service standards• Handle guest check in and checkouts professionally and in a welcoming manner• Took reservations over phone, in person and via computer for guests• Greeted visitors and customers upon arrival, helped, and answered inquiries in order to establish rapport and retain customers.• Prepared billings and submitted charges to room accounts, as well as reviewing charges with guests at check-out.• Contacted housekeeping staff and maintenance department immediately to resolve guest room Issues Show less



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• Wedding Consultant

  • Jan 2018 - Apr 2019

  Wedding & Gift Registry Consultant • Assisting to create a wedding registry that highlights customers wedding needs • Recommend and assist couples on the sales floor select merchandise • Drove sales and add-on purchases by promoting specific options to customers • Achieving weekly sales goals and online customer orders • Execute price changes and sign changes as needed • Answered questions and demonstrated features of diverse merchandise Wedding & Gift Registry Consultant • Assisting to create a wedding registry that highlights customers wedding needs • Recommend and assist couples on the sales floor select merchandise • Drove sales and add-on purchases by promoting specific options to customers • Achieving weekly sales goals and online customer orders • Execute price changes and sign changes as needed • Answered questions and demonstrated features of diverse merchandise