Erika Tuomainen

Product Coordinator at Lekolar Suomi
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Location
Finland, FI

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Experience

    • Finland
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Product Coordinator
      • Aug 2023 - Present

      Helsinki, Uusimaa, Finland

    • Customer Service Representative
      • Apr 2021 - Jul 2023

      Helsinki, Southern Finland, Finland Communicating with customers over e-mail and phone, taking orders and prosessing them, making purchase orders, handling picking errors, transport damage and other claims, handling returns, following delivery schedules, assisting customers with online shop, handling smaller projects, ordering installers directly to a school/daycare and other tasks.

    • Finland
    • Manufacturing
    • 300 - 400 Employee
    • Sales Assistant
      • May 2022 - Apr 2023

      Helsinki, Uusimaa, Finland

    • Finland
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Customer Care & Sales
      • Sep 2020 - Dec 2022

      Helsinki, Southern Finland, Finland Working at Elixia fitness center and having various responsibilities. Main duties consisted of working at the front desk (selling memberships and retail products, customer service), looking after children at Child Care, promotion in shopping centres and maintaining the cleanliness of the center.

    • Finland
    • Personal Care Product Manufacturing
    • Beauty Intern
      • Sep 2021 - Dec 2021

      Vantaa, Uusimaa, Finland Main duties consisted of translating INCI lists, getting to know the entrepreneurial life, presenting and selling products at customer events, planning, creating and posting social media posts on Instagram and Facebook, campaign planning, inventory, customer service, packing and shipping orders, maintaining and updating online shop. Biggest development was innovating and updating B2C shipping packaging with better sized boxes and wrapping the products in elegant silk paper that matches… Show more Main duties consisted of translating INCI lists, getting to know the entrepreneurial life, presenting and selling products at customer events, planning, creating and posting social media posts on Instagram and Facebook, campaign planning, inventory, customer service, packing and shipping orders, maintaining and updating online shop. Biggest development was innovating and updating B2C shipping packaging with better sized boxes and wrapping the products in elegant silk paper that matches the brand’s logo. Show less

    • United Kingdom
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Salesperson
      • Jul 2019 - Mar 2020

      Helsinki, Southern Finland, Finland Main duties consisted of customer service, sales, repair handling, reception of goods, opening and closing the store and keeping the store clean.

    • 1 - 100 Employee
    • Sales Assistant
      • Oct 2017 - Oct 2019

      Helsinki, Southern Finland, Finland Worked 4 times at Hullut Päivät -campaign and did on-demand shifts at Stockmann.

    • Finland
    • Human Resources
    • 1 - 100 Employee
    • Cashier
      • Aug 2017 - Jul 2018

      Helsinki, Southern Finland, Finland Worked on-demand in different grocery stores (K-supermarket, K-market, S-market, Alepa) around Helsinki area.

    • Finland
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Postal Worker
      • Nov 2017 - Dec 2017

      Helsinki, Southern Finland, Finland Worked at a Post Office during the Christmas season. Main duties were receiving, shelving and giving out the packages, handling returns, receiving payment, opening and closing the store and keeping it clean.

Education

  • Laurea University of Applied Sciences
    Bachelor's degree, Beauty and Cosmetics
    2019 - 2023

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