Erika Tillman

Homemaker/Student at Stay at Home Mom/Writer
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Macon

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Bio

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Credentials

  • Insurance Agent (Health, Property, Casualty)
    GEICO
    Mar, 2017
    - Oct, 2024

Experience

  • Stay at Home Mom/Writer
    • Writing and Editing
    • 100 - 200 Employee
    • Homemaker/Student
      • Oct 2017 - Present

      While I stay at home taking care of my 4-year-old son, I also attend classes through the BYU-I online. I also write in my journal in my spare time and hope to publish a book someday. However, what I really love doing is writing in my blog on Facebook. While I stay at home taking care of my 4-year-old son, I also attend classes through the BYU-I online. I also write in my journal in my spare time and hope to publish a book someday. However, what I really love doing is writing in my blog on Facebook.

  • GEICO
    • United States
    • Insurance
    • 700 & Above Employee
    • Customer Service Representative
      • Feb 2014 - Oct 2017

      • Exceeded customer service by staying with customers until situations were resolved even if it meant staying late or working overtime. • Outperformed other employees on sales for windshield wiper blades and became a Gold Tier Chairman in 2015. • Diffused extremely tense situations by listening to my customers and remaining calm and collected. • Promoted 4 times due to my excellent work ethic and willingness to learn. The first promotion occurred after 6 months of start date. • Exceeded customer service by staying with customers until situations were resolved even if it meant staying late or working overtime. • Outperformed other employees on sales for windshield wiper blades and became a Gold Tier Chairman in 2015. • Diffused extremely tense situations by listening to my customers and remaining calm and collected. • Promoted 4 times due to my excellent work ethic and willingness to learn. The first promotion occurred after 6 months of start date.

  • Kroger Specialty Pharmacy
    • United States
    • Pharmaceutical Manufacturing
    • 400 - 500 Employee
    • Pharmacy Technician
      • Jan 2011 - Jul 2014

      • Engaged with new hires during training to share knowledge regarding regular duties. • Managed inventory orders and sorted the shipments as they came in. • Provided 100% accuracy for 6 months on typing in date from prescriptions first try. • Engaged with new hires during training to share knowledge regarding regular duties. • Managed inventory orders and sorted the shipments as they came in. • Provided 100% accuracy for 6 months on typing in date from prescriptions first try.

  • Sterling Jewelers
    • United States
    • Retail
    • 700 & Above Employee
    • Seasonal Sales Associate
      • Nov 2013 - Feb 2014

      • Produced outstanding customer service by polishing jewelry while listening to the customer about their desires for future pieces. • Provided quick and efficient financial information for the customer, so that I could better accommodate them when selecting desired pieces. • Produced outstanding customer service by polishing jewelry while listening to the customer about their desires for future pieces. • Provided quick and efficient financial information for the customer, so that I could better accommodate them when selecting desired pieces.

  • Jones County Board of Commissioners
    • United States
    • Government Administration
    • 1 - 100 Employee
    • Seasonal Cashier/Cook
      • Mar 2009 - Mar 2011

      • Produced excellent customer service when providing customers with their orders. • Diffused tense situations while listening to the customer’s request when an order was incorrect. • Trained new hires in proper standards and procedures. • Produced excellent customer service when providing customers with their orders. • Diffused tense situations while listening to the customer’s request when an order was incorrect. • Trained new hires in proper standards and procedures.

Education

  • Brigham Young University - Idaho
    Bachelor's of Professional Studies, Marriage and Family Therapy/Counseling
    2019 - 2023
  • Jones County High School
    High School Diploma, Dual Seal in Marketing
    2007 - 2011

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