Erika Sterling
Quality Control Manager at Our Place- Claim this Profile
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Bio
Experience
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Our Place
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United States
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Consumer Goods
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1 - 100 Employee
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Quality Control Manager
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May 2022 - Present
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GLOBAL LINK & SUPPLIES, INC.
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United States
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1 - 100 Employee
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Global Order and Account Manager
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Feb 2018 - Jul 2021
- Oversaw all international and domestic supply chain operations- Managed a sales portfolio generating $80 million in annual revenue- Identified process improvement opportunities rendering a 21% cost reduction- Negotiated and implemented procedures leading to shipping cost improvement of 15%- Generated supply and demand forecasts and managed production schedules accordingly- Built strong rapport with warehouses, suppliers, and carriers in all capacities
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Order Manager
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Jul 2015 - Jan 2018
- Oversaw all international and domestic supply chain operations- Managed warehouse inventory including cost reduction- Established streamlined processes to navigate concise and effective purchasing arrangements- Generated supply and demand forecasts and managed production schedules accordingly
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Order Assistant Manager
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May 2013 - Jun 2015
- Oversaw all international and domestic supply chain operations- Accountable for timely International and domestic transportation bookings, shipments and tracking- Responsible for insurance procurement for all shipments and inventory
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Ocean Bank
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United States
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Banking
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500 - 600 Employee
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Personal Banking Assistant
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Sep 2012 - May 2013
- Assisted Senior Vice President of International Trade Finance with sales, reporting and account management- Processed a variety of daily financial transactions across multiple departments- Assisted with factoring and loan agreements- Responsible for new account origination
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Relationship Manager Assistant
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Aug 2011 - Sep 2012
- Maintained and reported on the department’s portfolio- Prepare monthly expense report- Monitored and reported customer overdrafts on a daily basis- Responsible for new account origination
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ExpoCredit
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United States
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Financial Services
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1 - 100 Employee
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Administrative/Operations Assistant
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Mar 2011 - Aug 2011
- Reviewed and cross-referenced customers documents and oversaw document management - Created agreement boiler plates and submitted to Credit Department - Cooperated in creation and implementation or multiple marketing campaigns - Assigned to maintain company website - Performed cold calling for marketing campaigns - Responsible for daily account reconciliation - Reviewed and cross-referenced customers documents and oversaw document management - Created agreement boiler plates and submitted to Credit Department - Cooperated in creation and implementation or multiple marketing campaigns - Assigned to maintain company website - Performed cold calling for marketing campaigns - Responsible for daily account reconciliation
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Bancolombia
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Banking
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700 & Above Employee
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Operations Clerk
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May 2010 - Feb 2011
- Processed inbound/outbound wire transfers - Completed and delivered daily bank reconciliation reports to the accounting departments in Miami and Colombia - Responsible for customer and department data management - Processed inbound/outbound wire transfers - Completed and delivered daily bank reconciliation reports to the accounting departments in Miami and Colombia - Responsible for customer and department data management
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Banco Davivienda
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Colombia
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Financial Services
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700 & Above Employee
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Operation’s Clerk
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Oct 2007 - May 2010
- Responsible for customer account maintenance and document accuracy - Supported sales staff with customer dispute resolution and miscellaneous requests - Responsible for customer account maintenance and document accuracy - Supported sales staff with customer dispute resolution and miscellaneous requests
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Education
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Miami Dade College
Business Administration and Management, General