Experience

Mercantile Bank

• Financial Services
• 200 - 300 Employee

• Forensic Investigator

  • Mar 2012 - Present

  Proactive monitoring, investigating and reporting on incidences of fraud including co-ordination of fraud awareness training and identification of relevant fraud prevention techniques and measures, based on industry best practice. Proactive monitoring, investigating and reporting on incidences of fraud including co-ordination of fraud awareness training and identification of relevant fraud prevention techniques and measures, based on industry best practice.



Nedbank

• South Africa
• Financial Services
• 700 & Above Employee

• Execitive Support Consultant

  • Dec 2011 - Mar 2012

  To acknowledge, investigate, mediate, interact with support departments to resolve client complaints and queries. To provide resolution and restore customers/ stakeholders faith in Nedbank and to change disconted client´s perception of Nedbank. To ensure that the resolution is in the best interest of the bank and its reputation. Also to ensure that the resolution is the correct solution and course of action ie. to make good on what has been wrong. To provide possible solutions to complaints and queries to the stakeholders

• Rapid Response Investigator

  • Jun 2011 - Dec 2011

  Investigation of fraud related matters



Western Union Financial Services International

• Senior Analyst Consumer Protection, Compliance & Ethics Office

  • Jun 2010 - Mar 2011

  Conduct research and analysis of complex, critical issues concerning the patterns and trends associated with money laundering and other potential risks posed by Financial Crime as they relate to Western Union transactions. Utilise a wide variety of research tools including data analysis systems and predetermined analysis criteria and translate findings into work documents for distribution to regional employees and senior management. Prepare regulatory reporting analytical reports and statistical summaries. Provide mentoring and guidance to Compliance Analysts. Responsible for day-to-day operations including coordination of work-flow to meet volume expectations or procedures and training to ensure that reporting standards are established and followed. Conduct Standard Analysis on transactions conducted on the Western Union system based on Agent Risk Assessments and agreement between Global Research and Analysis and the Regional Director AML. Compliance Middle East, Africa, Pakistan and Afghanistan. Compile reports based on transactional trends and analysis indicating red flag transactional activity conducted by consumers or networks of consumers. Share and discuss reports with regional Western Union AML Compliance Managers and Director for agent follow up. Escalate high risk consumer and agent activity to the Western Union FIU for further investigation. Refer transactional activity that requires regulatory reporting to the appropriate department. Request interdiction of higher risk consumers with appropriate department. Follow up actions items with Regional Managers and Directors regarding agent actions and possible further interdictions. Maintain appropriate document retention and privacy policy through use of appropriate servers. Other Duties : Ad Hoc reports Interdiction requests from other sources i.e. South African Reserve Bank.



Nedbank Limited

• Nedbank Group Forensic Services – Regulatory Risk Investigator

  • Oct 2006 - Jun 2010

  Investigate unusual or suspicious transactions, events/alerts elated to money laundering and/or terrorist financing. Ensure compliance with FICA,POCA and POCDATARA Investigate unusual or suspicious transactions, events/alerts elated to money laundering and/or terrorist financing. Ensure compliance with FICA,POCA and POCDATARA



Nedbank

• South Africa
• Financial Services
• 700 & Above Employee

• AML Research Analyst

  • Oct 2004 - Oct 2006

  Supply management market information on an on-going basis. Conduct research in respect of Money Laundering and other targeted legislation co-ordinate research activities. Ensure that all money laundering tools and procedures are factually correct and uniformly updated Update and amend all applicable money laundering documents inclusive of training material Research issues relating to money laundering and other targeted legislation Conduct industry-wide research on targeted legislation Consulting with stakeholders to determine the various risk impacts Formulating recommendations based on the research performed This role includes acting as the subject matter expert to the unit

• Nedbank Retail Branch Manager

  • Oct 2000 - Oct 2004

• Branch Controller, Back Office Controller, Enquiry Clerk, Teller, Investment Clerk

  • Oct 1995 - Oct 2000