Erika Rotolo
Customer Happiness Manager at Bookiply (part of the Holidu Group)- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Málaga, Andalusia, Spain, ES
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Experience
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Bookiply (part of the Holidu Group)
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Germany
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Internet Publishing
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200 - 300 Employee
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Customer Happiness Manager
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Jul 2022 - Present
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NOVASOL
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Leisure, Travel & Tourism
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400 - 500 Employee
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Sales & Customer Service
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Apr 2021 - May 2022
Booking and customer service agent for the Spanish, German and Italian markets. Booking and customer service agent for the Spanish, German and Italian markets.
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Habitaciones Málaga Centro
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Malaga, Andalusia, Spagna
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Booking management
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Oct 2018 - Sep 2021
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Kausay Restaurante Salta
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Salta, Argentina
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Onsite Manager
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Apr 2020 - Oct 2020
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Sant'Angelo Village
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Cavallino Treporti, Venice
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Receptionist
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May 2018 - Sep 2018
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Hostel Salta por Siempre
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Salta Province, Argentina
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Administration Employee
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Apr 2017 - May 2018
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La Casa de Pandora Hostel
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Departamento Rosario, Provincia de Santa Fe, Argentina
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Front Desk Receptionist
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Jan 2017 - Mar 2017
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Cámara de Comercio Italiana de Rosario
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Argentina
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International Trade and Development
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1 - 100 Employee
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Stagiaire
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Oct 2016 - Dec 2016
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Sant'Angelo Village
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Cavallino Treporti
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Receptionist front desk/ information office
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May 2016 - Sep 2016
Check-in, check-out, tourist Information to Italian and foreign guests. Check-in, check-out, tourist Information to Italian and foreign guests.
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Ferien- Messe Wien
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Vienna
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Hostess and promoter
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Jan 2016 - Jan 2016
Tourist Village promotion at International Tourism Fair. German- speaking visitors. Tourist Village promotion at International Tourism Fair. German- speaking visitors.
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World Finance Conference
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Venice Area, Italy
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Guest Assistant, Conference manager
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Jul 2014 - Jul 2014
International guests hostess and technical assistance. International guests hostess and technical assistance.
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Education
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S.S.I.T. Scuola Superiore per Interpreti e Traduttori
Master course in law- web and technical translation (Spanish/English/German- Italian). -
iMKnnovar Soluciones Empresariales
Hospitality Digital Marketing course -
Ca' Foscari University of Venice
Bachelor's degree in Linguistic and Cultural Mediation, Studi e servizi linguistici, linguistici comparati e connessi alle lingue -
Universidad de Málaga
Translation internship, Spanish and translation course -
Istituto tecnico commerciale L.B. Alberti
Business and tourism secondary school.
Community
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