Erika Rotolo

Customer Happiness Manager at Bookiply (part of the Holidu Group)
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Contact Information
us****@****om
(386) 825-5501
Location
Málaga, Andalusia, Spain, ES
Skills

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Bio

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Experience

  • Bookiply (part of the Holidu Group)
    • Germany
    • Internet Publishing
    • 200 - 300 Employee
    • Customer Happiness Manager
      • Jul 2022 - Present

  • NOVASOL
    • Leisure, Travel & Tourism
    • 400 - 500 Employee
    • Sales & Customer Service
      • Apr 2021 - May 2022

      Booking and customer service agent for the Spanish, German and Italian markets. Booking and customer service agent for the Spanish, German and Italian markets.

  • Habitaciones Málaga Centro
    • Malaga, Andalusia, Spagna
    • Booking management
      • Oct 2018 - Sep 2021

  • Kausay Restaurante Salta
    • Salta, Argentina
    • Onsite Manager
      • Apr 2020 - Oct 2020

  • Sant'Angelo Village
    • Cavallino Treporti, Venice
    • Receptionist
      • May 2018 - Sep 2018

  • Hostel Salta por Siempre
    • Salta Province, Argentina
    • Administration Employee
      • Apr 2017 - May 2018

  • La Casa de Pandora Hostel
    • Departamento Rosario, Provincia de Santa Fe, Argentina
    • Front Desk Receptionist
      • Jan 2017 - Mar 2017

  • Cámara de Comercio Italiana de Rosario
    • Argentina
    • International Trade and Development
    • 1 - 100 Employee
    • Stagiaire
      • Oct 2016 - Dec 2016

  • Sant'Angelo Village
    • Cavallino Treporti
    • Receptionist front desk/ information office
      • May 2016 - Sep 2016

      Check-in, check-out, tourist Information to Italian and foreign guests. Check-in, check-out, tourist Information to Italian and foreign guests.

  • Ferien- Messe Wien
    • Vienna
    • Hostess and promoter
      • Jan 2016 - Jan 2016

      Tourist Village promotion at International Tourism Fair. German- speaking visitors. Tourist Village promotion at International Tourism Fair. German- speaking visitors.

  • World Finance Conference
    • Venice Area, Italy
    • Guest Assistant, Conference manager
      • Jul 2014 - Jul 2014

      International guests hostess and technical assistance. International guests hostess and technical assistance.

Education

  • S.S.I.T. Scuola Superiore per Interpreti e Traduttori
    Master course in law- web and technical translation (Spanish/English/German- Italian).
    2019 - 2020
  • iMKnnovar Soluciones Empresariales
    Hospitality Digital Marketing course
    2017 - 2017
  • Ca' Foscari University of Venice
    Bachelor's degree in Linguistic and Cultural Mediation, Studi e servizi linguistici, linguistici comparati e connessi alle lingue
    2012 - 2016
  • Universidad de Málaga
    Translation internship, Spanish and translation course
    2015 - 2015
  • Istituto tecnico commerciale L.B. Alberti
    Business and tourism secondary school.
    2007 - 2012

Community

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