Experience

Columbia Insurance Group

• United States
• Insurance
• 100 - 200 Employee

• Market Research & Product Development Specialist

  • Mar 2010 - Present

  My responsibilities include: • Develop and maintain coverage rules, coverage forms and underwriting guidelines. • Develop and maintain working relationships with internal personnel and assist business units and other support staff during the implementation process. • Develop and maintain working relationship with external personnel, insurance regulators and outside vendors. • Maintain policy forms and endorsements in the Company Forms Library, which is utilized by the Information… Show more My responsibilities include: • Develop and maintain coverage rules, coverage forms and underwriting guidelines. • Develop and maintain working relationships with internal personnel and assist business units and other support staff during the implementation process. • Develop and maintain working relationship with external personnel, insurance regulators and outside vendors. • Maintain policy forms and endorsements in the Company Forms Library, which is utilized by the Information Technology Department, Underwriting Department and displayed to our agency partners. • Review ISO, NCCI and AAIS circulars to analyze the impact on current and future Columbia Insurance Group lines of business. • Prepare state filings and respond to state objections and inquiries. • Communicate state dispositions, along with state mandated changes, to business units and additional support staff.

• Business Analyst

  • Jun 2007 - Mar 2010

  • Analyzed business objectives, identified opportunities and threats and developed solutions to business issues. • Served as a liaison between technology teams, support teams and business units. • Translated business requirements and documented them into specific software requirements throughout the project life cycle. • Communicated with external vendors and internal teams to deliver system changes.

• Commercial Lines Administrative Supervisor

  • Sep 2004 - Jun 2007

  • Supervised the daily operations of support services for the commercial lines department. • Established work procedures and standards to improve efficiency and effectiveness of assigned operations. • Responsible for ensuring compliance with established corporate standards and reviewing and evaluating the work performance of subordinates.

• Commercial Underwriting Assistant

  • May 2003 - Sep 2004

  • Responsible for underwriting businessowners policies in a specific territory. • Prepared policy changes (endorsements), renewals, cancellations, reinstatements and audits for processing by the commercial lines support staff. • Prepared and/or ordered risk inspections and buildings valuations. • Assisted agency partners via telephone, email, fax and in writing. • Provided assistance to the commercial lines support staff as needed.