Experience

Puerto Rico's Office of Management and Budget
• Puerto Rico
• Government Administration
• 1 - 100 Employee
• Lead Project Manager

  • Jun 2022 - Present


MSO

• South Africa
• Financial Services
• 1 - 100 Employee

• Provider Network Liason

  • Oct 2019 - Jun 2022

  • Perform administrative oversight duties. • Supports the project in the coordination and execution of daily activities. • Works with the implementation of goals, objectives for the program, work plans and communication plans. • Works to develop, refine and strengthen procedures. • Maintain the Calendar and SharePoint folder updated • Plan, schedules and provides support during the meetings. • Support Board of Directors Meeting (assesses availability of participants, agenda, compile presentation materials, etc.) • Ensures implementation of policies/procedures and practices if necessary. • Prepare communication material targeting IPAS and Billing Groups. • Collaborates in the implementation and use of applications that will be uses by IPAS and Billing Groups. • Collaborates on the development of training material for the IPAs and Billing Groups. • Organizes webinars using the “go to meeting “platform and conference calls. • Maintains budget and tracking expenditures/transactions and submits to the department financial officer on a monthly basis any quotes and/or future ordering details if required. • Reviews and analyzes utilization data Show less



MMM Holdings LLC

• Puerto Rico
• Insurance
• 700 & Above Employee

• Trainer, Learning and Development Unit

  • Nov 2014 - Oct 2019

  • Provide education to all new employees within the company about the organization, operational procedures, CMS and ASSES regulatory requirements, laws, licenses and benefits. • Serve as a liaison among MMM Holdings and Government Health Plan interdepartmental areas regarding education and information provided to Members, Providers and company personnel. •Create and provide different trainings for our Members, Providers and employees such as New Benefit Products, Empathy, Emotional Intelligence, Managing Change &Transition, and Live Your Emotions. • Participate in conducting radio and television interviews. • Train new vendors on topics such as MMM Holdings Policies & Procedures, CMS Regulation, New Benefits Products and other operational themes. •Design, plan, implement and execute trainings and seminars for employees and customers, to support the company goals. Support and implement assigned special projects such as the Provider University, InnovaMD and Network Management & Contracting integration. • Provide trainings for the professional development of our employees on topics such as: Effective Communication, Conflict Management, Body Language, and Service to Client, among other topics, according to the department request and identified areas of opportunities. • Design, implement and executive educational and motivation initiatives for our membership beneficiary group. Show less