Experience

Stanford Medicine Partners

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Patient Service Representative II

  • Apr 2021 - Present

  Assisted patients in filling out forms, and copayments. Used EPIC to check in, schedule, cancel, and reschedule appointments for patients. Created charts for New patient and confirmed insurances were contracted with the clinic. Used Outlook and Jabber to connect with other employees. Created schedules for all Patient Service representatives. Worked in the call center, inbound and out bound referrals, and Health Information Management Service. Assisted patients in filling out forms, and copayments. Used EPIC to check in, schedule, cancel, and reschedule appointments for patients. Created charts for New patient and confirmed insurances were contracted with the clinic. Used Outlook and Jabber to connect with other employees. Created schedules for all Patient Service representatives. Worked in the call center, inbound and out bound referrals, and Health Information Management Service.



Sutter Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Screener

  • Dec 2020 - Present

  Greeted each patient and took their temperature. Made and answered phone calls from patients and different departments. Use EMR to search patient’s information. Greeted each patient and took their temperature. Made and answered phone calls from patients and different departments. Use EMR to search patient’s information.



Ronald McDonald House Charities

• United States
• Non-profit Organizations
• 700 & Above Employee

• Guest Service Agent

  • Aug 2020 - Present

  Provided assistance during guest registration and departure. Answered phone calls promptly and knowledgeably, ensuring complete and accurate information. Communicated information of immediate area, services, and events to guests Provided assistance during guest registration and departure. Answered phone calls promptly and knowledgeably, ensuring complete and accurate information. Communicated information of immediate area, services, and events to guests



Homegoods

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Sales Associate

  • Jan 2019 - Jan 2020

  Took inventory or examined merchandise to identify which items needed to be reordered or replenished. Received, opened, unpacked and issued sales floor merchandise. Cleaned display cases, shelves, and aisles. Took inventory or examined merchandise to identify which items needed to be reordered or replenished. Received, opened, unpacked and issued sales floor merchandise. Cleaned display cases, shelves, and aisles.



Care.com

• United States
• Consumer Services
• 700 & Above Employee

• Nanny

  • Oct 2017 - Nov 2019



DSW Designer Shoe Warehouse

• Retail
• 700 & Above Employee

• Sales Associate

  • Mar 2015 - Apr 2017

  Answered customers' questions about merchandise and advise customers on merchandise selection. Itemized and totaled customer merchandise selection at checkout counter, using a cash register, and accepted cash or credit cards for purchases Answered customers' questions about merchandise and advise customers on merchandise selection. Itemized and totaled customer merchandise selection at checkout counter, using a cash register, and accepted cash or credit cards for purchases



Dignity Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Volunteer

  • Jun 2012 - May 2014

  Worked at the front desk in different departments in the hospital, such as, Radiology, Emergency room, and the information desk. Greeted and took all patients and their families to their desired destination. Answered phone calls and took down messages for staff. Used the computers and the computer software of the hospital. Worked in a multidisciplinary environment and contributed to excellent patient care. Worked at the front desk in different departments in the hospital, such as, Radiology, Emergency room, and the information desk. Greeted and took all patients and their families to their desired destination. Answered phone calls and took down messages for staff. Used the computers and the computer software of the hospital. Worked in a multidisciplinary environment and contributed to excellent patient care.