Experience

Leo Hamel Fine Jewelers
• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee
• Bench Jeweler

  • Sep 2019 - Present


SAZ Gems & Jewelry

• United States
• Retail Luxury Goods and Jewelry

• Office Manager, Goldsmith

  • Sep 2017 - May 2019

  Assist with daily operations to ensure administrative needs and client relations were met on a timely basis. Duties included: • Create and maintain deadlines to ensure client needs were met by keeping track of scheduling, shipments, and inventory. • Aid with estimates and research relating to repairs, custom jewelry, and appraisal documents. • Promote business through multiple social media platforms to engage potential and existing clients. • Assisted with pick-ups and drop-offs to ensure vendor relations were handled on time. • Manage and complete all in-house jewelry repairs and custom jobs by their due dates.



Everling Jewelry

• Design

• Operations Manager, Goldsmith

  • Aug 2017 - Nov 2018

  Assist with daily operations to ensure administrative needs and client relations were met on a timely basis. Duties included: • Create and maintain deadlines to ensure client needs were met by keeping track of scheduling, shipments, supply orders, and inventory. • Research and complete estimates for custom jewelry projects. • Promote business through multiple social media platforms to engage potential and existing clients. • Create written content for the website and social media. This included a bi-monthly blog pertaining to the industry, promotion of relevant Everling projects, events, ethical business standards, and consumer education. • Created new systems of operations to facilitate office management. This included monthly inventory documents and procedures, supply costs and retail price lists, an admin manual, estimate and workorder template documents, jewelry cleaning procedures, shop safety manual and MSDS, and much more. • Facilitated in-house sales and e-commerce by assisting with purchase transactions using a variety of POS systems. • Assisted with photo editing via Photoshop for website and social media content. • Customer service



Sterling Jewelers

• United States
• Retail
• 700 & Above Employee

• C Jeweler

  • Apr 2015 - Apr 2017

  • Managed all clerical needs including job intake, data entry, repair cost pricing, shipments, monthly inventory, job sorting, supply orders, and much more. • Managed custom jewelry projects by maintaining both oral and written communication flow between the retail staff and the shop, completing appropriate paperwork, and handling all vendor relations. • Hire, train, supervise, evaluate and advise exempt support staff. • Assisted with weekly payroll. • Polished, cleaned, and checked every jewelry item for quality control before rhodium plating and preparing for invoicing. • Once promoted to C-jeweler, repaired up to 30 jobs a day. • I was also the only pearl re-stringer in the county, therefore managed all repairs of this kind for our district.



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Jewelry sales

  • Jan 2012 - Mar 2015

  • Jewelry Restoration • Sales, customer service, and returns • Inventory • Shipments • Jewelry Restoration • Sales, customer service, and returns • Inventory • Shipments