Erika Miller

Associate Director Project Management at Optimal
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Fayetteville, AR Area

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Bio

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Experience

    • Azerbaijan
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Associate Director Project Management
      • Sep 2023 - Present

    • Supervisor
      • Jun 2021 - Sep 2023

    • Senior Manager
      • Jan 2021 - Jun 2021

    • Account Manager
      • May 2019 - Jan 2021

    • Portrait & Product Photographer
      • Dec 2012 - Jul 2021

      Main objective is setting up and capturing images for private photo sessions, which include but are not limited to weddings, families, portraits, products, etc. Marketing used for business includes social media channels, website (created by me), and client referrals. Photos are captured with Canon 5d Mark iii and retouched in Lightroom and Photoshop (Mac experience). Duties include meeting with my clients to understand their expectations, listening to their ideas and presenting them with a package that fits their needs and budgets, writing up contracts, creating timelines for events (particularly weddings), and then shooting and process images in a timely manner. In this position, it is important to keep brand consistency across all platforms through tone of voice, design aspects (fonts, colors, editing style, logos), and through values (client centered, unique offerings, and flexibility). Position involves constant growth opportunities like trying new advertising strategies (promotions & contests), learning new software tricks, taking pointers from other photographers, and building the brand in a new way. Website: www.millerphotographynwa.wixsite.com/info Show less

    • India
    • Online Media
    • Client Services Manager
      • Mar 2018 - Oct 2018

      Main objective is working with clients to provide a seamless experience from program commitment to program roll out. This includes requesting, sending and following up on contract signature, creating timelines for each month’s print schedule, working with clients to ensure they’re set to deliver artwork in a timely and accurate manner, requesting proofs and ensuring all stakeholders approve before heading to print, sending final samples to client once job has been completed, and following up on invoices to ensure payment is delivered on term. Also responsible for updating a CRM as programs were sold and contracts were signed. Duties include managing internal projects and deadlines to ensure such projects are accomplished in a timely manner. Position is also responsible for recommending and developing process and procedures to facilitate more efficient work streams. Position also leverages photography skills for headshots, product photography, and content for website and social media. Show less

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Project Manager
      • Sep 2016 - Mar 2018

      Main objective is working with the client to release content to their social media channels (this includes Facebook, Twitter, and Instagram). Experience includes working on both performance social (advertisement driving towards sales) and brand social (advertisement driving towards happy customers and brand involvement). Key responsibilities include creating timelines for each post requested (25-40 requests running at one time), helping to secure product samples for the shoots, helping client organize when content will run, making creative recommendations based on metric results, setting up all concept and creative reviews with multiple stakeholders (marketer up to senior director), providing creative feedback and final sign off before client sees asset (to ensure it meets high design expectations, covers off on brief needs, and meets clients expectations), facilitates review meetings, ensures all stakeholders have approved (including legal and outside agencies), and tracks all aspects of content requests (currently being worked and planned to be worked). Experience also includes creating processes, working with cross-functional teams (both across the organization as well as across the US), and navigating different communication styles. Position also includes creative involvement such as providing production direction at shoots, brainstorming and planning shoots, providing thought starters to creative team, and appearing as a model for some content requests. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Project Analyst
      • Sep 2015 - Sep 2016

      Main objective includes leading multiple technology effort within ISD Security department for Cloud Security and Risk & Threat Management. Duties include scheduling and conducting daily meetings with the project team. This time is used to gather project updates (that are reported to leadership) and assist with removing road blocks that the team encountered that prohibited them from accomplishing their tasks. Position requires relationship building with technical individuals, leadership, and vendor relations outside of the company. Experience includes resource planning and allocation, understanding teams workload and availability, pushing team to complete tasks, following up on budget and legal needs, and adjusting timelines as items are completed, changed, delayed, etc. Due to the nature of the projects, duties include continuous research, learning, and communication development. Show less

    • Pharmacy Technician
      • Aug 2014 - Aug 2015

      Duties include serving customers by answering the phone, speaking with insurance agencies, deciphering scripts and accurately entering the information into the Connexus computer system, filling medications, filing scripts, ordering and receiving medications, making transactions, taking inventory, etc. Position required a highly adaptable Agile mindset due to customer demand and constant shift in priorities in this environment. I have been assigned special tasks to assist in removing roadblocks with customer insurance and prescription issues with clinics and doctors. Show less

Education

  • Bryan University
    Bachelor's degree, Business Administration and Management, General
    2015 - 2017
  • Bryan University
    Associate's degree, Business Administration and Management, General
    2014 - 2015
  • NorthWest Arkansas Community College
    Graphic Design
    2012 - 2013

Community

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