Finance Director

• Mar 2018 - Present

Accounts Receivable/Credit Manager

• Mar 2016 - Present

• Increased operational efficiency by 50% by streamlining the delivery of invoices to customers, prioritizing collection calls, and establishing a credit review model that expedites credit decisions. • Optimized customer collections by analyzing credit limits, sending mass collection emails, and updating customer contact information resulting in an increase of 20% in payments to the company. • Assisted upper management with establishing procedures for payment collections, payment posting, and employee training leading to an increase in efficiency and savings of $50,000. Show less

Operations Manager

• Dec 2014 - Feb 2016

• Improved operational efficiency by 50% by streamlining store closing procedures and ensuring employees were following corporate procedures for store opening and closing. • Increased corporate operations score by 20% in 1 month by ensuring past due balance policies were followed by employees and deposit discrepancies were investigated by store manager in a timely manner. • Increased revenues and customer satisfaction by 20% in 2 months by ensuring store operated efficiently and by increasing sales through meeting and exceeding personal sales quota. Show less

Sales and Accounts Manager

• Jan 2006 - 2014

• Increased business revenues from $2.5 million in 2006 to over $14 million in 2013 by prospecting for new clients, hiring and training employees, and streamlining operations to ensure customer satisfaction. • Improved accounts receivable collections by 150% in one year by creating warehouse and office procedures to reconcile shipments and collections were accurate. • Increased customer satisfaction to 100% by nurturing repeat business through trust building and business development ideas such as introducing new product lines. • Increased market share by 75% within first 3 years by prospecting new customers and ensuring that longstanding customers derived value from our products. Show less

Investment Analyst

• Jan 2004 - Dec 2005

• Identified investment opportunities through extensive research of Hispanic banking market and niche markets in need of capital for growth. • Improved operational efficiency by 50% by streamlining backend procedures such as documenting appropriate use of QuickBooks, creating an employee manual, documenting research methods, and methods of attracting possible investors. • Increased revenues by 20% in 1 year by creating effective presentation materials for investor meetings and updating current investors on the status of their investments. Show less