Experience

Color

• United States
• Public Health
• 300 - 400 Employee

• Quality Specialist

  • Dec 2021 - Present

  - Oversee QMS adhere to CLIA, CAP, and New York State Department of Health (NYSDOH) - Experience in CAPA, nonconformances, deviations, internal/external audits, supplier quality, change control, validation, training, and document control. - Quality management review meetings experience. - Participation in external CAP inspection as a team inspector. - Project management for CDPH monitored antigen program and other quality improvements.

• Quality Associate

  • Dec 2020 - Dec 2021

  - Oversee QMS adhere to CLIA, CAP, and New York State Department of Health (NYSDOH). - Administer, maintain, and oversee electronic document control system and process. - Oversee and maintain quality training programs, which include and are not limited to overview of QMS and GDP. - Oversee and maintain laboratory personnel records and training documentation - State licensure renewals - Participate and assist in internal and external audits (CLIA, CAP, NYSDOH, supplier… Show more - Oversee QMS adhere to CLIA, CAP, and New York State Department of Health (NYSDOH). - Administer, maintain, and oversee electronic document control system and process. - Oversee and maintain quality training programs, which include and are not limited to overview of QMS and GDP. - Oversee and maintain laboratory personnel records and training documentation - State licensure renewals - Participate and assist in internal and external audits (CLIA, CAP, NYSDOH, supplier, customer/partner) - Support nonconformance, reagent qualification, and equipment validation reviews - Assist and lead CDPH monitored antigen program - Quality management reviews, Supplier Corrective Action Requests, Supplier Quality



Myriad Genetics

• United States
• Biotechnology Research
• 700 & Above Employee

• Lab Supervisor

  • Jun 2019 - Dec 2020

  - Conduct daily supervision and oversight of Accessioning operations and personnels - Manage and troubleshoot all Sample Operations inquiries - Update and revise Standard Operating Procedure (SOP) - Prepare for CAP, NYSDOH, and annual San Mateo County Hazardous Material Inspection audits - Document all nonconformances, CAPA, and procedure deviations and ensure all remedial actions are taken - Interact and communicate with various departments to ensure efficient workflow -… Show more - Conduct daily supervision and oversight of Accessioning operations and personnels - Manage and troubleshoot all Sample Operations inquiries - Update and revise Standard Operating Procedure (SOP) - Prepare for CAP, NYSDOH, and annual San Mateo County Hazardous Material Inspection audits - Document all nonconformances, CAPA, and procedure deviations and ensure all remedial actions are taken - Interact and communicate with various departments to ensure efficient workflow - Aliquot samples for send-outs

• Team Lead

  • Jan 2019 - Jun 2019

  - Monitored team’s workflow under minimal supervision - Identified and corrected issues that may affect efficient sample processing - Ensure all personnel folders are up-to-date - Documented and reviewed accessioning nonconformances.



Counsyl

• San Francisco Bay Area

• Clinical Lab Assistant

  • Dec 2017 - Jan 2019

  - Prepared and processed high volume of blood, saliva, and pre-extracted DNA samples - Assisted in laboratory maintenance tasks such as cleaning freezer gaskets, work benches, etc. - Aided Sample Operations in clearing error samples - Reported accessioning nonconformances. - Engaged in meetings to promote laboratory organization and workspace optimization - Performed weekly lab inventory audits - Prepared and processed high volume of blood, saliva, and pre-extracted DNA samples - Assisted in laboratory maintenance tasks such as cleaning freezer gaskets, work benches, etc. - Aided Sample Operations in clearing error samples - Reported accessioning nonconformances. - Engaged in meetings to promote laboratory organization and workspace optimization - Performed weekly lab inventory audits



Genentech

• United States
• Biotechnology Research
• 700 & Above Employee

• Reimbursement Specialist

  • May 2017 - Dec 2017

  - Performed detailed benefit investigations for high volume patients - Worked closely with case managers to ensure patients are getting treatment as soon as possible - Performed detailed benefit investigations for high volume patients - Worked closely with case managers to ensure patients are getting treatment as soon as possible



Dr. Kenneth Jew O.D. Inc

• San Francisco Bay Area

• Optometric Assistant

  • Sep 2016 - May 2017

  - Fulfilled office-related duties such as scheduling, copying, and faxing. - Responsible for insurance billing. - Performed pre-tests on patients using equipment such as autorefractor, visual fields analyzer, lensometer, retinal photography, and OCT scanner. - Checked in and dispensed optical glasses to patients. - Trained new team members. - Fulfilled office-related duties such as scheduling, copying, and faxing. - Responsible for insurance billing. - Performed pre-tests on patients using equipment such as autorefractor, visual fields analyzer, lensometer, retinal photography, and OCT scanner. - Checked in and dispensed optical glasses to patients. - Trained new team members.



Richmond Vision Care

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Optometric Assistant

  • Jul 2015 - May 2017

  - Fulfilled office-related duties such as scheduling, copying, and faxing. - Responsible for insurance billing. - Performed pre-tests on patients using equipment such as autorefractor, visual fields analyzer, lensometer, retinal photography, and OCT scanner. - Checked in and dispensed optical glasses to patients. - Trained new team members. - Fulfilled office-related duties such as scheduling, copying, and faxing. - Responsible for insurance billing. - Performed pre-tests on patients using equipment such as autorefractor, visual fields analyzer, lensometer, retinal photography, and OCT scanner. - Checked in and dispensed optical glasses to patients. - Trained new team members.



Meritus Fund

• Intern at California Pacific Medical Center

  • Jul 2015 - Oct 2015

  Ambulatory Care Unit, Emergency Department, Kanbar Cardiac Center, Ophthalmology Department - Transported blood specimen tubes to Pathology Laboratory - Fulfilled nurse assistant duties in Ambulatory Care Unit, Cardiac Center, and Emergency Department - Provided care to patients such as supplying warm blankets, food and beverages Ambulatory Care Unit, Emergency Department, Kanbar Cardiac Center, Ophthalmology Department - Transported blood specimen tubes to Pathology Laboratory - Fulfilled nurse assistant duties in Ambulatory Care Unit, Cardiac Center, and Emergency Department - Provided care to patients such as supplying warm blankets, food and beverages



Mayor's Youth Employment and Education Program

• San Francisco Bay Area

• Student Intern

  • Jun 2010 - Aug 2010

  Intern at Enterprise for High School Students Intern at Enterprise for High School Students