Erika Hammerschmidt
Box Office Director at Thumper Entertainment- Claim this Profile
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Spanish -
Topline Score
Bio
Experience
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Thumper Entertainment
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United States
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Musicians
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1 - 100 Employee
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Box Office Director
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Jun 2018 - Present
It was my responsibility to recruit, schedule, and train box office staff. Communicate with Festival Director, Assistant Director and Owner about ticket builds, comps and guest lists. While, managing onsite ticket inventory and generating promotional codes, comps and, pre- and post-ticketing reports using TicketFly. Ensure procedures and policies are upheld within the box office. As well as, trouble shot and communicate to any guest about their problems or concerns It was my responsibility to recruit, schedule, and train box office staff. Communicate with Festival Director, Assistant Director and Owner about ticket builds, comps and guest lists. While, managing onsite ticket inventory and generating promotional codes, comps and, pre- and post-ticketing reports using TicketFly. Ensure procedures and policies are upheld within the box office. As well as, trouble shot and communicate to any guest about their problems or concerns
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The Tavern Hospitality Group
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Denver Colorado
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Server/ Bartender
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Mar 2017 - Mar 2019
Focus on specific steps of service, prioritizing task and customer relations in a fast pace and high volume restaurant. Part of the initial work force, which paved the way for the restaurant and future employees. Obtain high merit standing within Otra Vez since opening. Attend to large parties without hesitation, errors, or stress. Focus on specific steps of service, prioritizing task and customer relations in a fast pace and high volume restaurant. Part of the initial work force, which paved the way for the restaurant and future employees. Obtain high merit standing within Otra Vez since opening. Attend to large parties without hesitation, errors, or stress.
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KAABOOWorks, LLC
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Del Mar California
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Festival Office Runner
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Sep 2017 - Sep 2017
Accomplished day-to-day tasks and ran errands in a timely and cost-effective manor. Was a member of the festival office which, helped all festival coordinators and divisions. Prioritized tasks received over a two week time period. Accomplished day-to-day tasks and ran errands in a timely and cost-effective manor. Was a member of the festival office which, helped all festival coordinators and divisions. Prioritized tasks received over a two week time period.
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Thumper Entertainment
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United States
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Musicians
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1 - 100 Employee
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Event Planning & PR Intern
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May 2015 - Nov 2016
Produce press releases, plan book, media kit and find new outlets to increase attendance and word-of-mouth for Roots N Blues N BBQ 2016. Connect with artist management and organize meet & greets during Roots N Blues N BBQ 2015. Produce press releases, plan book, media kit and find new outlets to increase attendance and word-of-mouth for Roots N Blues N BBQ 2016. Connect with artist management and organize meet & greets during Roots N Blues N BBQ 2015.
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AdZou
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Columbia, Missouri Area
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Public Relations Account Executive
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Jan 2016 - May 2016
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McCann Worldgroup
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Advertising Services
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700 & Above Employee
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Internship
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Jun 2015 - Jul 2015
Produced a fully integrated strategic re-launch campaign for Intersnack International. Designed a marketing event, developed promotions and promotional plan for the re-launch Chio chips. Produced a fully integrated strategic re-launch campaign for Intersnack International. Designed a marketing event, developed promotions and promotional plan for the re-launch Chio chips.
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The Broadway Hotel
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United States
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Hospitality
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1 - 100 Employee
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Waitress
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Mar 2014 - Mar 2015
Provided fine dinning patrons with five-star quality customer service, paying close attention to details and request. Delivered food, disposed of dirty dishes continuously throughout the mealtime, cleaned and dressed the table for the next customer. Provided fine dinning patrons with five-star quality customer service, paying close attention to details and request. Delivered food, disposed of dirty dishes continuously throughout the mealtime, cleaned and dressed the table for the next customer.
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Gas House Grill
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St. Louis Missouri
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Waitress
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Jun 2013 - Sep 2013
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Mulligan's Grill
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11 Clarkson Road, Ellisville, MO 63011
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Hostess, Busser, Waitress
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Aug 2011 - Aug 2012
As a hostess, I escorted customers to their seats, arranged tables to comfortably accommodate the number of people in the party, and rotated seating sections to avoid overwhelming the waitresses. I was promoted to busser and assisted servers when needed, cleaned and prepared tables for next the next customer in a timely manor, and catered to customers. Shortly after, I was promoted server and provided customer service, took and delivered multiple party’s food and drink orders, removed dirty dishes from table, cleaned and prepared the table for the next customer. Show less
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Forever 21
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Sales Associate
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Mar 2010 - Aug 2011
Provided customer service to customers and assisted with any questions, concerns and/or requests, processed sales on cash register using a POS system, organized and created displays, and attended to cleanliness of store. Provided customer service to customers and assisted with any questions, concerns and/or requests, processed sales on cash register using a POS system, organized and created displays, and attended to cleanliness of store.
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Education
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University of Missouri-Columbia
Journalism, Strategic Communications -
University of Missouri-Columbia
Hospitality Management, Conference and Events