Erika Garcia-Ciucci
Senior Solutions Business Analyst at Western Health Advantage- Claim this Profile
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Bio
Experience
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Western Health Advantage
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Senior Solutions Business Analyst
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May 2021 - Present
Sacramento, California, United States Perform business and systems analysis in support of the Information Technology Solutions Delivery team; as well as, the job duties of the Senior Business Intelligence Analyst. Key functions include: project management, root cause analysis, business process review, requirements solicitation, solution design, implementation, solution delivery, testing, training, and documentation. Provides data collection, analytics, and reporting on business operations and data import/extracts. The Senior… Show more Perform business and systems analysis in support of the Information Technology Solutions Delivery team; as well as, the job duties of the Senior Business Intelligence Analyst. Key functions include: project management, root cause analysis, business process review, requirements solicitation, solution design, implementation, solution delivery, testing, training, and documentation. Provides data collection, analytics, and reporting on business operations and data import/extracts. The Senior Business Solutions Analyst initiates and delivers data quality initiatives across multiple teams and is the key resource for data governance best practices and business process improvement. Show less
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Sutter Health
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Planning and Portfolio Specialist
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Dec 2019 - May 2021
Provided Project Services oversight, integration and collaboration amongst regions, affiliates, enterprise service line teams and leadership. Served as the single-point-of-accountability for the satisfactory delivery of IS project services to the region, whether directly performed by regional IS, service line IS, or a vendor. Directed all project service related functions and activities, including portfolio planning and management, supporting IS governance, IS capacity management, project… Show more Provided Project Services oversight, integration and collaboration amongst regions, affiliates, enterprise service line teams and leadership. Served as the single-point-of-accountability for the satisfactory delivery of IS project services to the region, whether directly performed by regional IS, service line IS, or a vendor. Directed all project service related functions and activities, including portfolio planning and management, supporting IS governance, IS capacity management, project management methodologies implementation, financial tracking and metrics reporting, and managing, training and mentoring project management resources throughout the region. Represented regional organization on the Enterprise Project Services Council. Assists in the development of enterprise project management standards and methodologies; including processes, tools, communications and training. Implemented standards and methods throughout the region.
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Business Analyst III
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Jan 2017 - Dec 2019
Sacramento, California
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Applications Analyst II
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Feb 2014 - Jan 2017
Sacramento, California
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Los Olivos Women's Medical Group
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United States
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Medical Practices
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1 - 100 Employee
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System Administrator
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Jun 1994 - Feb 2014
Managed all IT related functions for a health care organization supporting 10 physicians and 55 health care professionals. Provided technical training, support, workflow management, and overall systems reporting. Collaborated with physicians and colleagues to promote Continual Service Improvement (CSI) efforts to decrease claim and reimbursement denials. Calculated RBRVS rates, maintained insurance contracts, performed appeals and reimbursement analysis. Managed relationship with all IT… Show more Managed all IT related functions for a health care organization supporting 10 physicians and 55 health care professionals. Provided technical training, support, workflow management, and overall systems reporting. Collaborated with physicians and colleagues to promote Continual Service Improvement (CSI) efforts to decrease claim and reimbursement denials. Calculated RBRVS rates, maintained insurance contracts, performed appeals and reimbursement analysis. Managed relationship with all IT vendors, liaison between IT and end-users. Show less
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