Erika Coles
Underwriting Assistant at Ace Insurance Services- Claim this Profile
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Bio
Experience
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Underwriting Assistant
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Data Entry
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Internet
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Underwriting Assistant
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Sep 2015 - Present
Wilmington, De : Environmental & Tank Safe Insurance * Five Applications ( Apollo, I.C.S, Genius, Tracker and Expressions) ; * Data Entry to Create Policy Forms ( limits, deductibles) ; * Dual Monitors, Email Correspondence Request ; * Assistant to Five Territory Underwriters ; * Proofreading and Verifying Policy Changes via email , Wilmington, De : Environmental & Tank Safe Insurance * Five Applications ( Apollo, I.C.S, Genius, Tracker and Expressions) ; * Data Entry to Create Policy Forms ( limits, deductibles) ; * Dual Monitors, Email Correspondence Request ; * Assistant to Five Territory Underwriters ; * Proofreading and Verifying Policy Changes via email ,
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Underwriting Assistant/ IOA Re
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Sep 2014 - Feb 2015
/ Data Entry and Communications Via Email and Phone Randstad Staffing Services, Inc East Norriton, PA: Medical Insurance * Three Applications ( CMS, David Young and Apollo) ; * Preparing and entering information via Email request ( Outlook) ; * Payment Processing and Distribution ; * Scanning, Copying, Color Coding and Filing Canceled & New Policies ; * Supporting Brokers, Three Main Underwriters. ; * Verification of Territory Clauses, Medical Census and Quoting for Class Codes Show less
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Munich Reinsurance America, Inc.
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United States
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Insurance
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1 - 100 Employee
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Underwriter Assistant
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Aug 2001 - May 2014
* Creating Commercial Packages for Boiler Coverage, Data Comp & Fraud ; * Assistant to 15 underwriters from all states * Outlook, Basic Excel and Word * Team Building and Management * Tech Support ( Boiler Inspection Techs) ; * Invoicing, PayPal, E-Billing and Financial Overview ; * Five Applications ( Qris, CMS, BPM, Trace Next and Accelerate) ; * Implemented BPM ( Business Management Processing) for touch work ; * Processing changes to Commercial Policies for Boiler and Machinery ; * Creating and Binding Identity Theft, Data Compromise and Fraud Quotes ; * Initial Claims Processing ; * Answering 50-75 incoming calls per day ( CSC- Customer Solution Center) Show less
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Payment Processing & Internet Sales
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Feb 2008 - Dec 2012
Brian Hoskins Ford Thorndale, Pennsylvania: Automotive and Parts Mfg* Payment Processing for Warranties ; * Scanning, Copying, Color Coding and Filing Canceled & New Policies ; * Collections of Non Payment for Service Agreements ; * Rehashing Customers for Maintenance Contracts
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Mortgage Loan Officer
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Dec 1998 - Aug 2001
The Associates / Citifinancial Exton, Pennsylvania : Mortgage & Personal Loans* Approved or Denied Personal Loan Request * Creating and Binding Approved FHA Loans ; * Collections for unpaid Personal and late Mortgage Payments ; * Created and Refinanced Mortgage Loans * Tracker, Trace Step and Outlook.
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Education
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University of Phoenix
Associates, Human Resource Management