Experience

Embassy Suites Charlotte-Concord Golf Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Guest Service Agent

  • May 2010 - Present

  Assist Guest Services Agents in checking in and checking out guests and maintain front desk area. • Make reservations. Answer general interest calls and direct them to correct area. • Make recommendations and provide guests with directions to local destinations. • Ensure guests have the best stay possible while visiting the property. Assist Guest Services Agents in checking in and checking out guests and maintain front desk area. • Make reservations. Answer general interest calls and direct them to correct area. • Make recommendations and provide guests with directions to local destinations. • Ensure guests have the best stay possible while visiting the property.



arotek aps

• Data Entry/Project resource

  • Nov 2013 - Aug 2014

  Worked at varies location such as Wellsfargo and Iron Mountain assisting with special projects. Data Entry, Project resource, Worked at varies location such as Wellsfargo and Iron Mountain assisting with special projects. Data Entry, Project resource,



Medical Mutual

• United States
• Insurance
• 700 & Above Employee

• Sr. Claims Adjuster

  • Sep 1996 - Sep 2013

  Processed and provided identification for medical and dental insurance claims, researching claims for proper payment and benefits for customers. • Added new providers into system, including identification and billing information. • Helped customers resolve issues regarding claims. • Researched and processed high dollar claims of over one million dollars as a Senior Claims Adjudicator. • Researched codes in order to price medical and dental claims, determining allowable amounts for payment. • Processed Medicaid and Medicare claims as well as various insurance company claims. Show less