Experience

AnyPlace MD

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• LVN COVID-19 CONTACT TRACER

  • Sep 2021 - Present

  Interviews patients with advanced or complex cases for the infectious disease COVID-19, to obtain information regarding symptom history and onset, basic demographics, underlying health conditions, treatments received, recent activities, and potential exposure to other individuals in close contact to the patient. Provides information regarding self-isolation, daily symptom monitoring, and access to testing; connects individuals to community resources and up-to-date public health information regarding disease control and prevention. Actively listens to individuals and addresses concerns regarding health and safety with empathy and sensitivity; communicates effectively with individuals across varying backgrounds and cultures. Collaborating with designated local authorities in supporting the isolation and quarantine of individuals. Maintaining ongoing virtual communication to monitor symptoms. Facilitating health checks and test, as well as referring contacts to available community resources. Complying to all Health Department regulations, including those aimed at protecting personal information (HIPPA) Show less



Park Rose Care Ctr

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• LVN Charge Nurse

  • Sep 2018 - Dec 2021

  Supervise Certified Nursing Assistants during shift including assigning and distributing work, performance management, training new staff, and ensuring work is being performed according to facility standards. Monitor and oversee patient care to ensure that care plans and physician’s orders are being followed by conducting rounds. Perform all necessary duties within CA LVN scope of practice in a timely manner. Document all changes in condition. Contact physician and family members as needed. Accurately & efficiently administer medication and all treatments. IV therapy as needed. Assist with ADL’s. Monitor and order medicines and supplies. Educate patients on all medications, diagnoses and importance of compliance. Process patient admissions and discharges. Communicate pertinent patient and staffing information to on-coming shift. Immediately report any resident abuse or neglect to the DON. Proficient in Point Click Care & EMAR charting program. Show less



Optum

• United States
• Hospitals and Health Care
• 700 & Above Employee

• OptumRx Pharmacy Benefits Specialist

  • Sep 2016 - Sep 2018

  o Assisted with employee development and improvement thru role as a team lead. o Worked with upper management to study, evaluate, and re-design processes; implement changes; rewriting policies and procedures. o Researched member plan and benefits and discussed all available options with member to ensure best resolution. o Exceeded key performance indicators established for the position. o Actively listened to members concerns and asked appropriate questions to identify root concern for call. o Communicated effective solutions to members, pharmacies, and physicians in a timely manner. o Researched and adjusted member coverage as needed. o Managed member benefits and educated members on plan benefits (ie: deductibles, coverage phases, TROOP, etc.) o Experience working in various types of Medicare, Medicaid & commercial insurance plans. o Resolved member issues related to coverage by reviewing case notes; logging events and progress. o Coordinated and assisted with accelerating prior authorization process. o Worked with eligibility departments to edit member coverage as needed. o Lesion between insurance plan, pharmacy and member. o Participant and graduate of W.A.V.E leadership development program. o Experience working in NICE Web Station - team adherence, exceptions. o Proficient in word and excel programs. Show less



Recovery Institute of America, LLC

• Orange County, California Area

• Licensed Vocational Nurse

  • Jan 2016 - Dec 2016

  o Completed Initial and daily Nursing Assessments (includes vitals, medical & drug hx, weight, UDS, breathalyzer) on all new admits and discussed treatment plans with staff for current/ongoing health issues. o Responsible for all shift documentation regarding client's presentation, mood, symptoms & withdrawal scores. o Collaborated weekly with MD, therapy, social worker & dietitians to determine effectiveness & compliance patients during program. o Provided clients support & compassion. o Educated patients on treatment plans and importance of program compliance. o Experience working in E-MAR & KIPU computer program. Show less



Glidewell Dental

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Scheduling Coordinator

  • Aug 2015 - Aug 2016

  o Coordinated with MD offices regarding patient appointments and delivery date. o Responsible for ensuring all cases made it to shipping at the end of day. o Liaison between the production floor, technicians & dental office. o Coordinated with MD offices regarding patient appointments and delivery date. o Responsible for ensuring all cases made it to shipping at the end of day. o Liaison between the production floor, technicians & dental office.