Erika Brooks-Williams
Residential Property Manager at Elon Property Management Company- Claim this Profile
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Bio
Experience
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Elon Property Management Company
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Real Estate
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100 - 200 Employee
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Residential Property Manager
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Mar 2018 - Present
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Professional Paratransit Driver
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Feb 2016 - Aug 2017
Responsible for operating company vehicles designed with wheelchair lifts and seats to safely transport passengers with physical, emotional, or developmental disabilities in a safe, courteous and professional manner. Responsible for operating company vehicles designed with wheelchair lifts and seats to safely transport passengers with physical, emotional, or developmental disabilities in a safe, courteous and professional manner.
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Guest Service Supervisor
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Oct 2011 - Jan 2016
Upscale and trendy boutique hotel accommodating 94 guestrooms and suites where inspiring guest service is provided. Primary outcome to increase guest satisfaction by going above and beyond duties and expectations. Upscale and trendy boutique hotel accommodating 94 guestrooms and suites where inspiring guest service is provided. Primary outcome to increase guest satisfaction by going above and beyond duties and expectations.
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Front Desk Agent
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Mar 2007 - Jun 2011
115 guestroom property; luxurious hotel for business and leisure guests • Answered phones and relayed messages to guests as well as other conference center associates • Entered wake-up call requests into PBX system • Solved guest related challenges and responded to all guest inquiries • Provided information about the hotel and surrounding area to guests 115 guestroom property; luxurious hotel for business and leisure guests • Answered phones and relayed messages to guests as well as other conference center associates • Entered wake-up call requests into PBX system • Solved guest related challenges and responded to all guest inquiries • Provided information about the hotel and surrounding area to guests
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Administrative Assistant/ Office Manger
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Jan 2001 - Mar 2007
Analyzing profit and loss statements • Managing accounts receivable • Inspection of employee duties • Scheduling of employee shifts • Maintaining customer satisfaction and day-to-day activities Analyzing profit and loss statements • Managing accounts receivable • Inspection of employee duties • Scheduling of employee shifts • Maintaining customer satisfaction and day-to-day activities
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Education
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Booker High School
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State College of Florida January
A.A.S, Paralegal Studies/ Minored in Criminal Justice