Human Resources Generalist

• Feb 2023 - Present

Human Resources Coordinator

• Feb 2021 - Feb 2023

●Process payroll on both weekly and semi-monthly basis for 100+ employees, including review of timesheets and computing pay.●Accurately calculate and process regular, overtime and double-time earnings. Also process mentor pay, miscellaneous pay, incentive/bonuses, and short-term disability and FMLA payments with documented support.●Work effectively and efficiently under stressful situations to meet deadlines●Generate weekly and semi-monthly HR Reports and help with updating monthly headcount●Successfully execute accurate payroll for associates located in multiple states and stay in compliance with all state, federal laws and company pay policies●Accurately calculate bonuses, salary increases and overtime.●Oversee and manage onboarding processes and programs for successful integration of new, transferred and promoted employees.●Manage all HR-related tasks for 100+ employees - recruiting, documentation, orientation, and on-boarding 5+ new recruits each week●Develop and post vacancy announcements by leveraging online and print recruitment tools to attract highly qualified candidates and develop robust talent pool.● Implemented a quality and safety training process by reviewing existing documentation, leveraging feedback from team members to ensure available information and accuracy and usability.●Implemented new-hire and new temp onboarding and orientation checklist while resolving problems and processing related documents.●Sourcing candidates online, conducting background checks, phone screenings, and e-verifications. Show less

Corporate Warranty Administrator

• Aug 2019 - Jan 2021

•Co-designed and managed the forklift extended warranty process for all Doosan forklifts •Invoiced dealer for extended warranty purchases using SAP - according to contractual coverage and purchase agreement •Created and managed an account receivable spreadsheet to track all extended warranty purchases •Conceptualized and managed a Newsletter that went out to all dealers with “need to know” information, or updates pertaining to upcoming trainings, or marketing efforts. •Developed and maintain strong customer/dealer relationships and rapport by assisting with questions, providing training, or solutions regarding policy and procedures •Provide weekly and monthly status reports to the general manager regarding recall claims and warranties •Collaborated on analyzing problems, identifying trends, and developing strategies for maximizing claims •Assisted with submitting claims and adjusting any denied claims •Discussed the warranty claim and expectations with customers Show less

Patient Services Specialist

• Nov 2015 - Jun 2019

• Exemplify caring and compassionate customer service to create an excellent patient experience • Provide exemplary interpersonal skills and ability to interact with patients and families in sensitive situations • Utilize critical thinking skills and decisive judgment in an often-hectic environment with the ability to work cohesively on a team and independently • Manage patient registration, insurance verification, scheduling, collection and cash receipting • Encourage patient utilization of front-end technology during the registration process • Enter and maintain confidential and accurate patient information • Train new teammates •Coordinate with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party. •Update schedule for cancellations, rescheduling, and other changes on an ongoing basis •Establish patient referrals, pre-certifications, and authorizations. Process and returns patient voicemails within 24 hours of receipt. •Document all actions taken on each accounts in the EPIC system •Updates changes in insurance screens, demographic information, and statement systems •Informs leadership of problems and recommends solutions. •Schedule interpreter services for inpatients through internal interpreters or external interpreter services Show less

United States Department of Defense Contractor

• Oct 2010 - Jun 2013

•Research and implement financial data systems to meet the organizations requirements by researching emerging technologies for new solutions and interviewing employees and managers •Run tests to ensure that systems meet specifications •Write user manuals and other documentations, and train users on new capabilities •Use analytical skills to cull useful information from different sources to develop new solutions to old problems •Created and presented PowerPoint presentations for informational meetings. •Facilitated in implementing the data design and analysis services used to streamline the US Marine Corps Programming & Budgeting Documentation Database and US Navy Program & Budget Information System •Created a webpage on the US Marine Corp database informing users of new process deployments, improvements, design roll outs, problems, and any changes made to the system. Show less

Budge Analyst - Federal Government

• Jul 2002 - Oct 2010

●Worked for multiple Federal Government Organizations under DoD. ●Was responsible for executing a segment of the organization budget ●Identified and analyzed trends in receipts, obligations, and expenditures ●Monitored budget levels to ensure legal/efficient use of funding ●Responsible for formulating and justifying organization budget ●Analyzed/evaluated actual and potential fiscal effectiveness of current and planned programs; identified potential problem areas, trends, imbalances, or similar factors in programs involved ●Responsible for Agency funds control and certification process. Develop procedures for implementation & validation of DFAS budget execution reporting Responsible for surveillance of contractors’ Earned Value Management System ●Plan surveillance effort, resolve critical cost and schedule performance issues, justify findings that differ from contractor projections, and independently estimate costs for various contract milestones and completion ●Recommend adjustments when the contractor’s actual costs and schedule performance are deficient ●Provide reliable cost, schedule and technical performance measurement information; provide indications of actual and potential problems; and provide comprehensive variance analysis at the appropriate levels. ●Review contractor's required external cost and schedule reports to ensure they contain information derived from validated systems. ●Reconcile the reports with each other and against supporting data, coordinates system analysis with program integrators ●Analyze changes and provides assessment to customers. Identifies trends and projects the contract estimated completion costs ●Support Teams during pre-award and post-award. Knowledge and skill in applying analytical and evaluate methods and techniques to organize, plan, conduct, evaluate and administer the EVMS Surveillance program over highly complex contractor operations and in effective corrective action on issues involving contractor noncompliance Show less