Experience

HNL Lab Medicine

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Technical Support Assistant

  • Aug 2016 - Present



Sacred heart hospital

• Allentown, PA

• Health Call Clerk

  • Dec 2013 - Present

  Provides indirect patient care in a telephone call center, operates a high volume digital call directory and public broadcast system for hospital and emergencies. Screens call and directs to the proper individual or department promptly and courteously. Verify patient demographics and insurance information. Meets the communication needs of the patient, family and office staff. Performs other related duties as assigned or requested. Provides indirect patient care in a telephone call center, operates a high volume digital call directory and public broadcast system for hospital and emergencies. Screens call and directs to the proper individual or department promptly and courteously. Verify patient demographics and insurance information. Meets the communication needs of the patient, family and office staff. Performs other related duties as assigned or requested.



Coordinated Health

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• insurance verification specialist

  • Nov 2015 - Aug 2016

  Verifying patient insuracne, obtaining imaging benefits/copays, determining if preauthorization is required, obtain authorization via web and telephone, reviewing clinical notes for information pertinent to meet insurance guidelines for imaging authorization, documenting the outcome of the authorization request, contacting the patient, if physician peer to peer is needed task the MD team, follow up on requests, cancel, schedule, and reschedule imaging appointments. Work as part of the authorization team and help out where needed. Attention to detail and accuracy is extremely important to be successful in this position. • experience in some aspects of billing and collections. • Excellent communication skills • All candidates must share our commitment to ensuring superior patient satisfaction, quality of care and cost-efficiency. • Problem solving skills and proficiency in Microsoft Office/internal software systems required • Knowledge of Allscripts, NIA, NaviNet or EviCore is preferred



Royal homestar

• CPAP Csr

  • Feb 2015 - Nov 2015



Allcare medical

• Bethlehem, Pennsylvania

• Csr

  • Apr 2014 - Feb 2015

  Communicated with customers via phone or email, process orders in a fast pace environment, provided knowledgeable answers to questions about medical equipment, pricing and availability, work with internal departments to meet customer need, process billing, obtain authorizations and eligibility. Communicated with customers via phone or email, process orders in a fast pace environment, provided knowledgeable answers to questions about medical equipment, pricing and availability, work with internal departments to meet customer need, process billing, obtain authorizations and eligibility.



Labcorp

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Cyto/Histo Support Clerk

  • May 1998 - Apr 2014



Somerset Medical Center

• Hospitals and Health Care
• 200 - 300 Employee

• Staffing Coordinator Secretary

  • Dec 2011 - Jan 2013