Experience

Fluorten

• Italy
• Plastics Manufacturing
• 1 - 100 Employee

• Aerospace and Oil & Gas Customer Service

  • Mar 2022 - Present



Brevi Milano Spa

• Italy
• Manufacturing
• 1 - 100 Employee

• Customer Service Italy / Amazon Specialist

  • Jan 2021 - Jan 2022

  Operational management of the Italian market divided among directional customers and 10 sales agents for a total of 450 active customers. Order management from import to fulfilment, management of logistics operations and contact with national forwarders, invoicing and direct after-sales support to the customer or intermediary sales representative. Monitoring of customer accounts and overdue reminders for debt collection, management of returned goods and credits. Operational management of Amazon Italia orders as Amazon Specialist. Management of spot and scheduled orders, management of the company's internal Amazon VendorFlex warehouse, care of shipping operations with creation of loading lists and ASNs via the dedicated Amazon VendorCentral site. Show less



TECHNYMON - Global Bearing Technologies

• Italy
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Commercial back-office

  • Jan 2018 - Dec 2020

  Commercial clerck for oil and gas sector. Commercial clerck for oil and gas sector.



DOMOGEL

• Italy
• Packaging & Containers
• 1 - 100 Employee

• Foreign commercial back office

  • May 2017 - Nov 2017

  Foreign commercial back-office employee with duties ranging from the drafting of commercial offers, "Business NET" ERP use, customer/supplier contact (mainly in English), sales agent support. Database creation with SIGEP 2018 exhibition contacts, supervision of company catalog creation, price list and leaflet. Company Facebook page management https://www.facebook.com/domogel/ and Instagram profile with publication and content creation. Foreign commercial back-office employee with duties ranging from the drafting of commercial offers, "Business NET" ERP use, customer/supplier contact (mainly in English), sales agent support. Database creation with SIGEP 2018 exhibition contacts, supervision of company catalog creation, price list and leaflet. Company Facebook page management https://www.facebook.com/domogel/ and Instagram profile with publication and content creation.



DAMPE

• Italy
• Packaging & Containers
• 1 - 100 Employee

• Commercial back office trainee

  • Mar 2017 - May 2017

  Internship at DAMPE srl as commercial office support with back office activities. Creation and updating of product data sheets for B2B procedure start-up. Extrapolation of statistics, consultation of customer data and products on ERP "Business NET". Contact and support of customers / suppliers / agents, also in English. Commercial travel agenda planning (promotional or strategic visits). Corporate LinkedIn page management and corporate Instagram profile with publication and content creation. Internship at DAMPE srl as commercial office support with back office activities. Creation and updating of product data sheets for B2B procedure start-up. Extrapolation of statistics, consultation of customer data and products on ERP "Business NET". Contact and support of customers / suppliers / agents, also in English. Commercial travel agenda planning (promotional or strategic visits). Corporate LinkedIn page management and corporate Instagram profile with publication and content creation.



SESAAB

• Italy
• Book and Periodical Publishing
• 1 - 100 Employee

• Social Media Manager for "L'eco Café"

  • Apr 2016 - Jul 2016

  Editing of the Facebook page of the "L'Eco café" and of the website: Drafting of short articles regarding local traditional festivals. Activities at the mobile editorial office with photographs and Facebook posts about the festival; customer entertainment and subscription sales of "L'Eco di Bergamo" newspaper. Editing of the Facebook page of the "L'Eco café" and of the website: Drafting of short articles regarding local traditional festivals. Activities at the mobile editorial office with photographs and Facebook posts about the festival; customer entertainment and subscription sales of "L'Eco di Bergamo" newspaper.



Dama Ricerche s.r.l.

• Palazzolo sull'Oglio, Italy

• Waitress

  • Nov 2011 - Dec 2014

  Pub Antiche Mura Brewery: Waitress activity on weekends, during university studies. Pub Antiche Mura Brewery: Waitress activity on weekends, during university studies.



CinemaZero

• Pordenone, Italy

• Social Media Manager

  • Mar 2012 - Apr 2012

  Editing activities at the journalistic/cinematographic festival "Le voci dell'inchiesta" in Pordenone. Drafting of articles relating to the events taking place during the festival, which were then published on the website and on various social networks (Twitter, Facebook, "the 'hounds' blog, Le voci dell'inchiesta"). Interviews with foreign guests and journalists (held in English) also published on the site. Editing activities at the journalistic/cinematographic festival "Le voci dell'inchiesta" in Pordenone. Drafting of articles relating to the events taking place during the festival, which were then published on the website and on various social networks (Twitter, Facebook, "the 'hounds' blog, Le voci dell'inchiesta"). Interviews with foreign guests and journalists (held in English) also published on the site.



Il Giornale di Bergamo

• Bergamo, Italy

• Journalist

  • Mar 2010 - Apr 2010

  Internship of journalistic collaboration with the news section. Editing of various articles and interviews (politics, news) then published on the newspaper. Internship of journalistic collaboration with the news section. Editing of various articles and interviews (politics, news) then published on the newspaper.