Sales Service Manager Trainee

• Jul 2022 - Present

MPTP

• Mar 2022 - Jul 2022

Operations Team Leader

• Nov 2018 - Mar 2021

-Organized schedules, workflows and shift coverage to meet expected business demands.Completed inventory audits to identify losses and project demand.-Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.-Delegated daily tasks to team members to optimize group productivity.-Enforced company policies and procedures to strengthen operational standards across departments.-Managed daily and weekly cycle accounts and adjusted inventory records to ensure accuracy.-Monitored and recorded daily shipment and receiving data.

Banking Specialist

• Mar 2018 - Nov 2018

-Offered every customer exceptional service levels by remaining friendly and professional during every transaction.-Balanced daily cash deposits and vault inventory.-Managed customer referrals to help financial services team members capitalize on sales goals. -Offered every customer exceptional service levels by remaining friendly and professional during every transaction.-Balanced daily cash deposits and vault inventory.-Managed customer referrals to help financial services team members capitalize on sales goals.

Sales Associate

• May 2015 - Mar 2018

-Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.-Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.-Offered product and service consultations and employed upselling techniques.-Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. -Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.-Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.-Offered product and service consultations and employed upselling techniques.-Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Sales Lead

• Nov 2012 - Apr 2015

-Managed cash register operations using POS system and processed sales and returns.-Engaged shoppers, providing assistance and information on merchandise and product features.-Monitored performance of sales team and implemented improved methods to close gaps. -Managed cash register operations using POS system and processed sales and returns.-Engaged shoppers, providing assistance and information on merchandise and product features.-Monitored performance of sales team and implemented improved methods to close gaps.