Erik Smit
Customer Engagement Manager at Luxury Hospitality Academy- Claim this Profile
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Bio
Experience
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Luxury Hospitality Management
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Netherlands
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Professional Training and Coaching
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1 - 100 Employee
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Customer Engagement Manager
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Feb 2018 - Present
Hospitality is about delivering the perfect guest experience. To achieve that, it is essential to develop caring hospitality service professionals. At Luxury Hospitality, we are committed to inspiring and training upcoming and established hospitality professionals to deliver 7-star guest experiences. As leading experts in our field of luxury hospitality, we have trained and acted as consultants to crew onboard superyachts and high-end cruises as well as staff working in boutique hotels and luxury estates. For more than 25 years, we have trained staff and managers working in luxury hospitality around the world. We coach and mentor individuals and entire service departments via our unique ‘360-degree’ approach designed to unleash an individual’s true talent and potential. Our experienced trainers work with individuals and whole teams at either our training location near Amsterdam, in the Netherlands, or onsite around the world. For more information please visit our website https://luxuryhospitalitymgm.com/
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Business Owner
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Jun 2014 - Present
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General Manager
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Sep 2014 - Jan 2015
Op 1 november opent het Rijksmuseum in samenwerking met Vermaat een nieuw restaurant met 138 zitplaatsen in de pas gerenoveerde Philipsvleugel Op 1 november opent het Rijksmuseum in samenwerking met Vermaat een nieuw restaurant met 138 zitplaatsen in de pas gerenoveerde Philipsvleugel
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Restaurant het Bosch
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Amsterdam Area, Netherlands
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Maitre / Sommelier
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Sep 2012 - Mar 2014
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Maitre d'Hotel
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Mar 2010 - Jul 2012
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General Manager
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Jul 2009 - Dec 2009
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Maître d'Hotel
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Jan 2004 - Jun 2009
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Maître d'Hotel
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Feb 2000 - Nov 2003
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F&B Operations Manager
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1999 - 2000
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Education
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Hotelschool Amsterdam
Hotel- en hospitality management