Erik Santana
Assistant Manager at Freedom Fresh, LLC.- Claim this Profile
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Bio
Experience
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Freedom Fresh, LLC.
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United States
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Food & Beverages
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1 - 100 Employee
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Assistant Manager
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Nov 2017 - Present
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Atlas Paper Mills, LLC
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United States
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Paper and Forest Product Manufacturing
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Machine Operator
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Oct 2015 - Nov 2017
• Properly operate and supervise paper converting machines such as Alfetta, Consani, Perrini, Gambini etc. • Operate Various log saw machines, pallet wrapper, packaging machines, label machines and conveyor machines. • Manage a 4 employee crew as a team leader. • OSHA certified forklift and front loader operator. • Make sure team meets the production quota on a daily basis. • Properly operate and supervise paper converting machines such as Alfetta, Consani, Perrini, Gambini etc. • Operate Various log saw machines, pallet wrapper, packaging machines, label machines and conveyor machines. • Manage a 4 employee crew as a team leader. • OSHA certified forklift and front loader operator. • Make sure team meets the production quota on a daily basis.
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Red Ventures
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United States
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Technology, Information and Internet
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700 & Above Employee
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Sales Representative
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Jun 2013 - Feb 2014
Utilize persuasive sales techniques for Clear Wireless, DirecTV, ADT, Life Lock and other products to drive profit through both inbound and permission based outbound calls. Consistently perform on exceeding sales goals and meeting quality assurance requirements. Knowledge of product features and benefits in order to ensure a positive customer sales experience by responding to questions and overcoming objections. Utilize persuasive sales techniques for Clear Wireless, DirecTV, ADT, Life Lock and other products to drive profit through both inbound and permission based outbound calls. Consistently perform on exceeding sales goals and meeting quality assurance requirements. Knowledge of product features and benefits in order to ensure a positive customer sales experience by responding to questions and overcoming objections.
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Fisher Island Club
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United States
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Hospitality
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100 - 200 Employee
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Pool\Beach Attendant
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Feb 2012 - Jun 2013
Work in High End\Fine dining Italian Restaurant. Set-up Break\Down Dining Room for lunch and dinner. Provide guest with towels and chair covers for pool and beach area. Knowledge of POS computer system. Work in High End\Fine dining Italian Restaurant. Set-up Break\Down Dining Room for lunch and dinner. Provide guest with towels and chair covers for pool and beach area. Knowledge of POS computer system.
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Splendia
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Travel Arrangements
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1 - 100 Employee
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Sales Consultant
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Mar 2010 - Apr 2011
Provide information to inquiries about hotels and services. Handle and resolve customer complaints. Call monitoring has been an average of 90% Deal directly with customers either by phone, email or chat. Received compliments from customers, management and department heads High volume sales for over 5,000 hotel worldwide. Provide information to inquiries about hotels and services. Handle and resolve customer complaints. Call monitoring has been an average of 90% Deal directly with customers either by phone, email or chat. Received compliments from customers, management and department heads High volume sales for over 5,000 hotel worldwide.
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Riviera Country Club
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United States
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Hospitality
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1 - 100 Employee
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Server
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Feb 2008 - May 2009
Meet and greet members and escort customers to there table. Inform customers of daily specials. Provide good customer service and quality service to accommodate our members. Perform duties such as expediter, grille server, banquet server, and grille room restocks. Set up events such as wedding, graduations, parties’ etc. (Table setup, decoration, ornaments etc….) Knowledge of Liquor laws and sanitations. Check with customer to ensure that they are enjoying there meals and take action to correct any problems. Prepare checks that itemize and total meal cost, with knowledge of POS system.
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TSA
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Belgium
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Public Relations and Communications Services
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1 - 100 Employee
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Transportation Security Officer
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Nov 2004 - Mar 2006
Providing security and protection of air travelers, airports and aircrafts. Identifying dangerous objects in baggage, cargo and/ or on passengers; preventing those objects from being transported onto aircraft. Communicate with the public giving directions and responding to inquiries in a professional and courteous manner. Repeatedly lift and carry an object weighing up to 70 pounds. Maintain focus and awareness within an environment containing numerous distractions, people and noise.
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Reliable Telecom
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United States
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Computer Networking Products
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1 - 100 Employee
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Reimbursement Manager
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Nov 2002 - Oct 2004
Issued return authorization numbers to customers. Process returns by checking the calling cards for total usage, the price customer purchased there calling cards for, issuing a restocking fee and getting the final approval by the C.E.O. Performed monthly inventory of all products. Managed 6 employees and performed employee evaluations of their work quarterly. Issued final approval on all returns done by the employees on a daily basis. Issued return authorization numbers to customers. Process returns by checking the calling cards for total usage, the price customer purchased there calling cards for, issuing a restocking fee and getting the final approval by the C.E.O. Performed monthly inventory of all products. Managed 6 employees and performed employee evaluations of their work quarterly. Issued final approval on all returns done by the employees on a daily basis.
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Radiant Telecom
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United States
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Telecommunications
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Shipping and Receiving Clerk
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Nov 2001 - Nov 2002
Verified and kept records on incoming and outgoing shipments and prepared items for shipments. Determined method of shipping utilizing knowledge of Fed-Ex power shipper, UPS shipping label, USPS stamping for all mail. Affixed shipping labels on product boxes, posted weights and shipping charges. Performed monthly inventory of products. Verified and kept records on incoming and outgoing shipments and prepared items for shipments. Determined method of shipping utilizing knowledge of Fed-Ex power shipper, UPS shipping label, USPS stamping for all mail. Affixed shipping labels on product boxes, posted weights and shipping charges. Performed monthly inventory of products.
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Education
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Hialeah High School
High School, General Education