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Experience

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Assistant Manager
      • Nov 2017 - Present
    • United States
    • Paper and Forest Product Manufacturing
    • Machine Operator
      • Oct 2015 - Nov 2017

      • Properly operate and supervise paper converting machines such as Alfetta, Consani, Perrini, Gambini etc. • Operate Various log saw machines, pallet wrapper, packaging machines, label machines and conveyor machines. • Manage a 4 employee crew as a team leader. • OSHA certified forklift and front loader operator. • Make sure team meets the production quota on a daily basis. • Properly operate and supervise paper converting machines such as Alfetta, Consani, Perrini, Gambini etc. • Operate Various log saw machines, pallet wrapper, packaging machines, label machines and conveyor machines. • Manage a 4 employee crew as a team leader. • OSHA certified forklift and front loader operator. • Make sure team meets the production quota on a daily basis.

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Sales Representative
      • Jun 2013 - Feb 2014

       Utilize persuasive sales techniques for Clear Wireless, DirecTV, ADT, Life Lock and other products to drive profit through both inbound and permission based outbound calls.  Consistently perform on exceeding sales goals and meeting quality assurance requirements.  Knowledge of product features and benefits in order to ensure a positive customer sales experience by responding to questions and overcoming objections.  Utilize persuasive sales techniques for Clear Wireless, DirecTV, ADT, Life Lock and other products to drive profit through both inbound and permission based outbound calls.  Consistently perform on exceeding sales goals and meeting quality assurance requirements.  Knowledge of product features and benefits in order to ensure a positive customer sales experience by responding to questions and overcoming objections.

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Pool\Beach Attendant
      • Feb 2012 - Jun 2013

       Work in High End\Fine dining Italian Restaurant.  Set-up Break\Down Dining Room for lunch and dinner.  Provide guest with towels and chair covers for pool and beach area.  Knowledge of POS computer system.  Work in High End\Fine dining Italian Restaurant.  Set-up Break\Down Dining Room for lunch and dinner.  Provide guest with towels and chair covers for pool and beach area.  Knowledge of POS computer system.

    • Travel Arrangements
    • 1 - 100 Employee
    • Sales Consultant
      • Mar 2010 - Apr 2011

       Provide information to inquiries about hotels and services.  Handle and resolve customer complaints.  Call monitoring has been an average of 90%  Deal directly with customers either by phone, email or chat.  Received compliments from customers, management and department heads  High volume sales for over 5,000 hotel worldwide.  Provide information to inquiries about hotels and services.  Handle and resolve customer complaints.  Call monitoring has been an average of 90%  Deal directly with customers either by phone, email or chat.  Received compliments from customers, management and department heads  High volume sales for over 5,000 hotel worldwide.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Server
      • Feb 2008 - May 2009

       Meet and greet members and escort customers to there table.  Inform customers of daily specials.  Provide good customer service and quality service to accommodate our members.  Perform duties such as expediter, grille server, banquet server, and grille room restocks.  Set up events such as wedding, graduations, parties’ etc. (Table setup, decoration, ornaments etc….)  Knowledge of Liquor laws and sanitations.  Check with customer to ensure that they are enjoying there meals and take action to correct any problems.  Prepare checks that itemize and total meal cost, with knowledge of POS system.

    • Belgium
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Transportation Security Officer
      • Nov 2004 - Mar 2006

       Providing security and protection of air travelers, airports and aircrafts.  Identifying dangerous objects in baggage, cargo and/ or on passengers; preventing those objects from being transported onto aircraft.  Communicate with the public giving directions and responding to inquiries in a professional and courteous manner.  Repeatedly lift and carry an object weighing up to 70 pounds.  Maintain focus and awareness within an environment containing numerous distractions, people and noise.

    • United States
    • Computer Networking Products
    • 1 - 100 Employee
    • Reimbursement Manager
      • Nov 2002 - Oct 2004

       Issued return authorization numbers to customers.  Process returns by checking the calling cards for total usage, the price customer purchased there calling cards for, issuing a restocking fee and getting the final approval by the C.E.O.  Performed monthly inventory of all products.  Managed 6 employees and performed employee evaluations of their work quarterly.  Issued final approval on all returns done by the employees on a daily basis.  Issued return authorization numbers to customers.  Process returns by checking the calling cards for total usage, the price customer purchased there calling cards for, issuing a restocking fee and getting the final approval by the C.E.O.  Performed monthly inventory of all products.  Managed 6 employees and performed employee evaluations of their work quarterly.  Issued final approval on all returns done by the employees on a daily basis.

    • United States
    • Telecommunications
    • Shipping and Receiving Clerk
      • Nov 2001 - Nov 2002

       Verified and kept records on incoming and outgoing shipments and prepared items for shipments.  Determined method of shipping utilizing knowledge of Fed-Ex power shipper, UPS shipping label, USPS stamping for all mail.  Affixed shipping labels on product boxes, posted weights and shipping charges.  Performed monthly inventory of products.  Verified and kept records on incoming and outgoing shipments and prepared items for shipments.  Determined method of shipping utilizing knowledge of Fed-Ex power shipper, UPS shipping label, USPS stamping for all mail.  Affixed shipping labels on product boxes, posted weights and shipping charges.  Performed monthly inventory of products.

Education

  • Hialeah High School
    High School, General Education
    1994 - 1997

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