Service Advisor

• Aug 2020 - Present

Estimator

• Feb 2019 - Jul 2020

District Manager

• Apr 2013 - Dec 2018

As District Manager, I handle all of the Area Manager's responsibilities, while also providing mentorship to less experienced Area Managers and strategic support vertically to the broader Region. The DM role is:30% Strategic/planning with client partners30% Mentorship20% Administrative 10% End-user client relations, and 10% Consultation with the Regional Manager and Leadership Team to make recommendations and stay ahead of trends for the broader organization.

Area Manager

• Jul 2010 - Apr 2013

As Area Manager, My responsibilities included:--Planning and coordinating all details of summer camps and after-school enrichment with partners--Hiring and training our Engineering Instructors--Staffing courses with an eye toward team strengths to plan for success--Evaluating Instructor performance in the classroom--Marketing our courses directly to the public--Providing timely, top-notch customer service to parents who inquire about our programs--Invoicing clients for our courses, and following up on pending revenues--Orchestrating team-building events such as Summer Kick-Off for the benefit of our staff Show less

Engineering Instructor

• Aug 2008 - Jul 2010

I taught engineering concepts in after-school enrichment and summer camps using LEGO® as a primary teaching tool.

Tutor

• Jan 1999 - Aug 2010

I tutored students in preparation for the SAT and other standardized tests. I tutored students in preparation for the SAT and other standardized tests.

Substitute Teacher

• Oct 2005 - Jun 2010

I took on long-term substitute teaching assignments for several high school English teachers. I took on long-term substitute teaching assignments for several high school English teachers.

Tutor/Instructor

• Aug 2009 - May 2010

I helped students improve their writing skills while they remediated for freshman composition. I helped students improve their writing skills while they remediated for freshman composition.