Experience

BIVAC Armenia CJSC

• Armenia
• IT Services and IT Consulting
• 1 - 100 Employee

• Quality Assurance Specialist

  • May 2023 - Present



Nomi Labs

• Armenia
• IT Services and IT Consulting
• 1 - 100 Employee

• Manual Quality Assurance Specialist

  • Jan 2021 - Feb 2023

  ✔️Documented and reported software defects and test results using bug-tracking tools and test management systems ✔️Participated in code reviews and provided feedback on software design and architecture ✔️Contributed to the continuous improvement of the QA process by suggesting new testing approaches and techniques ✔️Worked closely with developers to report and track defects using JIRA ✔️Documented and reported software defects and test results using bug-tracking tools and test management systems ✔️Participated in code reviews and provided feedback on software design and architecture ✔️Contributed to the continuous improvement of the QA process by suggesting new testing approaches and techniques ✔️Worked closely with developers to report and track defects using JIRA



Pepsi Armenia

• Armenia
• Food and Beverage Services
• 1 - 100 Employee

• Sales Operator

  • Jun 2018 - Jan 2022

  ✔️Managing and maintaining sales databases, spreadsheets, and other systems used by the sales team. ✔️Responsible for processing sales orders, ensuring accuracy and completeness of order details, and communicating with customers regarding order status or delivery. ✔️Support the sales team with scheduling appointments, coordinating meetings, and arranging travel or accommodations for sales representatives. ✔️Managing and maintaining sales databases, spreadsheets, and other systems used by the sales team. ✔️Responsible for processing sales orders, ensuring accuracy and completeness of order details, and communicating with customers regarding order status or delivery. ✔️Support the sales team with scheduling appointments, coordinating meetings, and arranging travel or accommodations for sales representatives.



HelpSystems

• United States
• Software Development
• 100 - 200 Employee

• QA Automation Internship

  • Aug 2021 - Dec 2021

  ✔️Assisting in developing and maintaining test plans, test cases, and test scripts for software applications ✔️Executing manual and automated testing on software applications and recording test results ✔️Identifying and documenting defects and bugs found during testing ✔️Reproducing defects reported by customers or other stakeholders ✔️Assisting in developing and maintaining test plans, test cases, and test scripts for software applications ✔️Executing manual and automated testing on software applications and recording test results ✔️Identifying and documenting defects and bugs found during testing ✔️Reproducing defects reported by customers or other stakeholders