Erik Karlson

Chief Technology Officer (CTO) at Lake County
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Contact Information
us****@****om
(386) 825-5501
Location
Delavan, Wisconsin, United States, US

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Neil Chambers

Erik is a very hard worker, and a very strong leader. His knowledge of network and systems administration will help any group.

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Experience

    • United States
    • Government Administration
    • 700 & Above Employee
    • Chief Technology Officer (CTO)
      • Jan 2021 - Present

      One of my key responsibilities is to create technology roadmaps, devise strategies, and optimize enterprise architecture for Lake County. Following are highlights of the key achievements that I attained:► Developed IT infrastructure and implemented cloud hosting strategy; drove digital transformation for the County by administering $7M budget.► Spearheaded $2M network infrastructure modernization project which overhauled network with 350+ new devices.► Introduced 24x7 network managed service that enhanced network support.► Piloted a project to replace legacy faxing solution with modern cloud-hosted solution.► Allocated +$1.4M funds to ensure execution of wireless system assessment and upgrade.► Replaced failing vulnerability patching system with cloud-hosted solution that ultimately improved security posture. Show less

    • Information Security Officer
      • Jun 2018 - Jan 2021

      As an Information Security Officer, I maximized network security and resiliency by formulating a new cyber security program and roadmap. I ensured timely remediation of cyber security events by building incident response team. I eliminated the risk of ransomware by conducting assessment and providing recommendations. Selected accomplishments include:► Led a comprehensive security evaluation (including vulnerability assessments, data classification, and penetration tests) which mitigated internal/external security threats.► Enhanced vulnerability assessment process which reduced critical risks by 100% and positioned Lake Country into the top 10% of evaluated companies. ► Contracted a third-party virtual CISO and implemented a training program to guide staff members on cyber security policies/procedures.► Deployed managed service, next-generation solution that transformed antivirus protection.► Migrated backup environment to an advanced, immutable backup system. Show less

    • Service Delivery Manager
      • May 2017 - Jun 2018

      In this role, I managed a team of 15 members to improve IT infrastructure while spearheading the delivery of high-quality services to end-users. I devised strategic plans to ensure that infrastructure capacity met existing and future requirements. Key achievements for this role: ► Shifted focus of the team on projects by promoting Kanban and Agile principles.► Enhanced server storage system by leading an initiative for SAN storage system upgrade.► Supported and maintained mainframe system by managing the team. Show less

    • Lead Network Architect
      • May 2003 - May 2017

      As a Lead Network Architect, I designed the Lake County network (with 600 servers) serving 3000+ users across 35+ remote locations. I drove system-wide SNMP network monitoring for immediate outage alerting. I realigned WAN layout which maximized network bandwidth and reduced number of choke points. I led centralized syslog installation that improved security log analysis for all network equipment. My key achievements for this role:► Built active disaster recovery/co-location site as well as upgraded server backbone to 10GB Cisco Nexus 5548 and 6509 VSS redundant core.► Advanced primary firewall to a highly available redundant Cisco ASA solution. ► Simplified storage provisioning and management for virtual machines by designing VMware/SAN environment.► Managed maintenance of 50+ SQL servers. Played a key role in migrating 200+ servers into virtual environment. ► Executed DMVPN solution for remote WAN sites; enabled data transfer from one site to another without traffic verification.► Drove high-performance traffic and data routing as well as provided role-based access while deploying Aruba controllers. ► Transitioned a 100Mbs hub to gigabit switch that optimized network architecture. ► Increased throughput and speed by establishing multiple campus-wide fiber networks. Show less

  • Lasalle Bank / ABN-AMRO
    • Chicago, Illinois, United States
    • Senior System Administrator
      • Aug 2001 - May 2003

      Throughout my tenure here, I oversaw web, ecommerce application, and online banking infrastructure by leading team. Moreover, I administered servers with IBM WebSphere Application Server 3.5 and 4.0. I leveraged Veritas NetBackup to back-up data across 150 servers. My key achievements: ► Installed, maintained, and supported 140+ servers, comprising NT, 2000, Sun, and Linux. ► Applied security patches weekly that reduced system vulnerabilities. ► Ensured protection of critical data and eliminated unwanted sources of network traffic by installing and configuring Symantec Intrusion Detection. Show less

  • Mirapoint
    • Chicago, Illinois, United States
    • Sales Engineer
      • Jan 2000 - Aug 2001

      As a Sales Engineer, I managed sales initiatives across a nine-state mid-west region. I improved knowledge of customers and stakeholders on organizational solutions/products by delivering product demonstrations. I supported Windows, UNIX, and complex network environments. I provided technical sales presentations to C-suite executives as well as generated customer proposals and wrote RFPs/RFEs. I always stayed abreast of industry trends through active participation in seminars and trade exhibitions. My key achievements for this role: ► Proposed customer-centric solutions and closed large-scale deals that boosted sales and generated revenue. ► Selected and onboarded resellers to drive business expansion across the region. ► Implemented on-site evaluations and multiple region-based training sessions. ► Designed and delivered technology solutions while collaborating with customers and cross-functional teams (sales, business development, and software engineering). ► Acted as a liaison to bridge communication gap between customers and product engineers. Show less

    • Netherlands
    • Banking
    • 700 & Above Employee
    • System Engineer
      • Jan 1998 - Jan 2000

  • IBM - Contract to Commonwealth Edison
    • Chicago, Illinois, United States
    • System Engineer
      • Sep 1996 - Jan 1998

Education

  • North Park University
    Economics, Marketing, Business Administration
    1989 - 1993

Community

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