Erik Kagawa

Helpdesk Analyst I at FCH Enterprises, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Honolulu, Hawaii, United States, US

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Bio

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Credentials

  • CompTIA Security+
    CompTIA
    Sep, 2021
    - Nov, 2024

Experience

    • United States
    • Food & Beverages
    • 100 - 200 Employee
    • Helpdesk Analyst I
      • Dec 2021 - Present

    • Server
      • Dec 2019 - Apr 2021

      Consistently exceeded sales goals by efficiently managing sections and multitaskingProvided summaries of overall service to CEO on a weekly basis Developed restaurant image by providing fast and courteous service to guests Consistently exceeded sales goals by efficiently managing sections and multitaskingProvided summaries of overall service to CEO on a weekly basis Developed restaurant image by providing fast and courteous service to guests

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Server
      • Nov 2018 - May 2020

      Worked in a very fast paced, team-oriented environmentSkillfully anticipated guests’ service needs Problem solved and resolved guests’ issues in a timely manner Worked in a very fast paced, team-oriented environmentSkillfully anticipated guests’ service needs Problem solved and resolved guests’ issues in a timely manner

    • United States
    • Retail
    • 1 - 100 Employee
    • Sales Associate
      • Sep 2015 - Jul 2017

      Maintained and presented merchandise to drive continuous sales Evaluated inventory and stocked merchandise to meet demands of guests Analyzed and processed returns, making sure guests found alternative items to fit their needs Maintained and presented merchandise to drive continuous sales Evaluated inventory and stocked merchandise to meet demands of guests Analyzed and processed returns, making sure guests found alternative items to fit their needs

Education

  • California State University, Monterey Bay
    Bachelor of Arts - BA, Psychology
    2013 - 2017
  • Nelson Mandela Metropolitan University
    Bachelor's degree, Psychology, Culture
    2015 - 2016
  • Irvington High School
    2009 - 2013

Community

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