Experience

Copack

• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Quality Assurance Specialist

  • May 2020 - Present



N/A

• Alpharetta, Georgia, United States

• Customer Service Ambassador

  • Jan 2021 - Jan 2021



Applied Industrial Technologies

• United States
• Wholesale
• 700 & Above Employee

• Customer Service Ambassador

  • Dec 2020 - Jan 2021

  Achieve and maintain a high level of service to branches and customers including timely, accurate responses to inquiries and providing exceptional service to satisfy exceptional needs. Manage assigned product lines for maximum service level within established inventory guidelines. Perform a variety of duties involved in processing requisitions, purchase orders and maintaining assigned records in accordance with established procedures and practices. Review vendor open orders and expedite as needed. Perform computer receiving functions as required. Prepare list of overstock, inactive or obsolete items for return to vendors for credit in accordance with obsolescence policy. Coordinate with corporate purchasing in processing vendor returns. Meet with vendors to become familiar with services and items offered. Research and investigate branch questions pertaining to various shipments and make recommendations where appropriate. Respond to requests from branches, corporate or other sources for most competitive prices; anticipated delivery dates; and expedite orders as needed. Check stock records and packing slips to ensure accuracy of inventory. Process vendor debit memos as required to correct vendor shipping errors. Review acknowledgments from vendors and record for future follow-up. Review automatic order forms to ascertain status of individual purchased items. In keeping with established determination of maximum order expectations for a given time period, decide on basis of present sales effort, items that must be purchased to maintain appropriate inventory levels. Check purchase orders for accuracy before approving. Show less



Athas Capital Group

• United States
• Financial Services
• 1 - 100 Employee

• Wholesale Account Executive

  • Apr 2019 - Mar 2020

  COVID-19 Layoff COVID-19 Layoff



New Era Recovery Solutions

• Marietta, Georgia, United States

• Professional Debt Collector / Recovery Specialist

  • Dec 2017 - Apr 2019

  · Located and monitored overdue accounts, using collection software and predictive dialer · Managed a full portfolio as the single point of contact while ensuring minimum performance goals · Collected outstanding revenue owed on various account types · maintained good will between clients and client's customers · Recovered client’s funds at an extremely high degree · Managed customer concerns, settled disputes, and resolved grievances and conflicts with excellent telephone etiquette, professionalism, and integrity while displaying negotiation skills Show less



New World Connection

• Forklift Warehouse Manager

  • Feb 2013 - Apr 2016

  ·Conducts physical inventory counts and inputs inventory levels into software platforms..Communicates readily with the Warehouse Supervisor to ensure inventory accuracy..Maintains accurate inventory for packaging supplies, packaged finished goods..Provides information routinely to Territory Sales Managers and Sales Representatives to ensure stock is adequate for demand..Problem solves when discrepancies occur.Works with internal and external stakeholders to resolve shipping inaccuracies..Monitors shipment information with the Warehouse.Supervisor to promote shipping accuracy..Works with stakeholders to track/monitor distribution center inventory levels..Other duties as assigned. Show less

• Inventory Control Clerk / Cherry Picker

  • Mar 2012 - Feb 2013

  . Conducting cycle counts and audits. Assisting in researching and reconciling inventory discrepancies. Assisting the Inventory Supervisor in any inventory related functions.. Conduct cycle counts and inventory audits. Conduct audits of inbound and outbound shipments.. Participate in physical inventories as necessary.. Provide floor support to Operation Supervisors and hourly associates regarding inventory issues.. Resolve inventory discrepancies as needed.. Maintain Good Manufacturing Practices (GMPs) with emphasis on safety.. Ensure inventory accuracy to meet client demands. Show less