Experience

Turbo Tint

• Automotive
• 1 - 100 Employee

• Regional Manager

  • Jan 2022 - Present

  To achieve and exceed all financial goals, including sales budgets, productivity targets and management of the Areas' hours budget and wage ratio. Analyze area reports to identify ways to leverage opportunities to maximize Area business.Accountable for brand appropriate strategic merchandising to maximize sales.Provides expectations on all company policies and procedures and follows through to ensure that all are executed as per company guidelines.Evaluate store sales, productivity and payroll goals on a daily, weekly, monthly, quarterly and yearly.Ensure stores are always ready for business. To maintain monthly and quarterly audit scores.Visit all stores providing written documentation on areas for development highlights.Establish strong succession plans through continuous training and development and effective recruiting. Take steps to correct below standard performance through appropriate counseling process and performance improvement process. Coach managers to do the same. To provide strong leadership through consistent direction, feedback and follow up with a"Hands on" approach. Create and develop training plans for direct reports to deliver operational efficiency and superior customer service. Approve store hiring plans for store managers and assistant managers. Hire, train and develop store managers. Responsible for employee dispute resolution and escalated customer situations. Maintain the staffing levels and performance management.Establish strong succession plans through continuous training and development and effective recruiting.



Pinnacle Automotive

• United States
• Law Enforcement

• District Manager

  • Mar 2021 - Dec 2021

  Multi site manager, in charge or revenue, payroll, site growth, team development, new hire onboarding, talent acquisition, site forecasting, schedules, manages and delivers operational training in per-defined areas for salaried and hourly associates. Increased operational performance in under performing locations and teaching and training in the field with associates or in a training room environment using a variety of tools provided to them. Visit locations in the region to engage with associates and identify best practices. Drive sales at locations by providing excellent customer service. Develop client relations and increase site revenue and team development.



Greg Norman Collection

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Store Manager

  • Nov 2017 - Mar 2021

  Responsible for all day to day operations, from overseeing construction of the store prior to opening in 2017 to mall marketing for all stores as well as format the Operations book, HR policy and procedure, Store Manager Recruiting, Vendor direct contacting, inventory and receiving and yearly plans. Responsible for all day to day operations, from overseeing construction of the store prior to opening in 2017 to mall marketing for all stores as well as format the Operations book, HR policy and procedure, Store Manager Recruiting, Vendor direct contacting, inventory and receiving and yearly plans.

• Operations Manager

  • Feb 2017 - Nov 2017

  Oversaw a high volume location located inTampa Bay. Working directly with the Service Director, Service Manager and Service Drive Manager I made sure all customer needs were met from courtesy car washes, shuttles and vehicle drop off and pick up. While overseeing $10 million in inventory I worked one on one with all local celebrities (Tampa Bay Buccaneers, Tampa Bay Rays, Tampa Bay Lightning and New York Yankees) making their experience quick and easy. Oversaw a high volume location located inTampa Bay. Working directly with the Service Director, Service Manager and Service Drive Manager I made sure all customer needs were met from courtesy car washes, shuttles and vehicle drop off and pick up. While overseeing $10 million in inventory I worked one on one with all local celebrities (Tampa Bay Buccaneers, Tampa Bay Rays, Tampa Bay Lightning and New York Yankees) making their experience quick and easy.



LIDS Sports Group

• Store Manager

  • Jul 2016 - Feb 2017

  Maintained and managed multiple locations in the Tampa/St.Petersburg area. I oversaw all day to day operations while maintaining excellent customer service on the sales floor. Exceeded corporate goals and maintained return customers by providing great service. Maintained and managed multiple locations in the Tampa/St.Petersburg area. I oversaw all day to day operations while maintaining excellent customer service on the sales floor. Exceeded corporate goals and maintained return customers by providing great service.



ASICS America Corporation

• United States
• 1 - 100 Employee

• Assistant Store Manager

  • Sep 2015 - Jul 2016

  Assisted the Store Manager with day to day operations from training new hires, inventory receiving, floor arrangement by following corporate visual directive, and educate employees on new product. Assisted the Store Manager with day to day operations from training new hires, inventory receiving, floor arrangement by following corporate visual directive, and educate employees on new product.