Experience

Orthopedic Partners
• United States
• Medical Practices
• 1 - 100 Employee
• Chief Executive Officer

  • Jan 2020 - Present


Anderson Orthopaedic Clinic

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Executive Officer

  • Dec 2019 - Jan 2020

• Chief Operating Officer

  • 2013 - Jan 2020

  Lead Administrator, responsible for the strategic planning, implementation and overall day to day operations of the Clinic, including: • Responsible for all practice leadership, long term planning and oversight for private orthopaedic surgery practice• Lead strategic planning initiatives including office expansion, provider growth and strategic partnerships with the local integrated healthcare system• Improve operational efficiencies across all aspects of the organization to maintain & grow profitability levels as government regulations and decreasing reimbursement negatively impact revenue• Achieved Meaningful Use, MACRA/MIPS, and other federal incentive programs at highest levels• Accountable for all Human Resource details for company, including mentorship, hiring/firing, discipline, and evaluations• Expanded geographical reach with additional office locations starting with location market research, site selection, interior space design, construction, opening operation, staffing, etc. Show less



Inova Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Ambulatory Director of Patient Access

  • 2012 - 2013

  • Worked to improve Patient Access and ensure compliance at 15 Primary Care, 16 Specialty and 4 Urgent Care clinic locations across Northern Virginia• Focused on implementing “Inova culture” to newly acquired ambulatory sites• Led Registration component in roll-out of new Electronic Medical Record at multiple sites ensuring Revenue Cycle performance maintained previous levels• Developed learning materials and delivered training presentations to staff and physicians at all locations to continuously improve performance• Optimized Information Technology workflows within new electronic medical record Show less

• Director, Patient Registration & Project Management

  • 2009 - 2012

  • Led 60+ employees over multiple departments in Patient Registration, Surgical Posting, Point of Service, Financial Services, and Emergency Department Registration • Significant Inova sponsored training in Lean/Six Sigma methodology, which was a natural extension of Engineering undergraduate degree• Stabilized front line staffing, reorganized management structure, and opened new Point of Service lobby for Registration department that had been without a Director for over a year• Responsible for development and maintenance of multiple department budgets over several budget cycles• Led implementation of multiple new information systems designed to increase registration efficiency and accuracy (including CMS regulation compliance and benefit verification)• Thoroughly involved in multi-disciplinary revenue cycle improvements, including: A/R days decreased 10.5%, Total denial write-offs decreased over 50%, Outpatient Point of Service Cash increased over 50%, Clean claim rate increased 10%• Accountable for Human Resource details within department including hiring/firing, discipline, FTE/time clock management• Directed planning and construction work in collaboration with physicians and nursing staff; finishing on-time and under budget, for new Observation Unit, expanded Emergency Department Fast Track, redesigned Emergency Room Registration, and improved patient waiting space• Involved in capital approval process and design for new IMVH patient tower and expanded OR suite, working with clinical staff for needs & design and Inova Design & Construction for scope and budget Show less

• Director, Project Management

  • 2008 - 2009

  • Managed multi-phase first floor expansion through changing economic influences, dismissing original General Contractor and eliminated outdated portions of initial design for greater future flexibility• Directed opening of new Wound Care satellite office; project came in under budget• Thoroughly involved with senior executives, design professionals, and clinical leadership in planning an LTACH and new private-room joint replacement unit at IMVH• Led justification process for new $5M emergency power infrastructure at IMVH• Worked with hospital senior leadership to help develop 2009 IMVH Strategic Business Plan Show less

• Administrative Fellow

  • 2007 - 2008

  • Developed working relationships with high level system leadership through attendance at monthly SVP and month close meetings as well as other ad hoc meetings• Led IMVH patient satisfaction initiatives, significantly raising inpatient scores• Worked with hospital senior leadership to help develop 2008 IMVH Strategic Business Plan• Involved in development of system-level strategic planning for: Behavioral Health (including Emergency Central Access, Partial Hospitalization Programs, and Outpatient Clinics); Breast Services (system wide Breast Navigators to help patients through cancer care); Rehabilitation (better integration between Inova facilities and communication between specialists to drive inpatient growth) Show less


University of Pittsburgh School of Medicine
• United States
• Higher Education
• 700 & Above Employee
• Orthopedic Research Student Associate

  • 2004 - 2007

Allegheny Health Network
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Administrative Resident

  • 2006 - 2006