Erik Federenko

Retail Cashier at Byrd Cookie Company
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Contact Information
us****@****om
(386) 825-5501
Location
Sevierville, Tennessee, United States, US
Languages
  • Japanese Elementary proficiency
  • English Native or bilingual proficiency

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Credentials

  • CompTIA IT Fundamentals (ITF+) Certification
    CompTIA
    Jun, 2022
    - Nov, 2024
  • CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
    CompTIA
    Oct, 2022
    - Nov, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Oct, 2022
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Aug, 2022
    - Nov, 2024
  • CompTIA IT Operations Specialist – CIOS Stackable Certification
    CompTIA
    Sep, 2022
    - Nov, 2024
  • CompTIA Network+ ce Certification
    CompTIA
    Sep, 2022
    - Nov, 2024

Experience

    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Retail Cashier
      • Apr 2023 - Present

  • FARMHOUSE Gifts
    • Pigeon Forge, Tennessee, United States
    • Retail Cashier
      • Oct 2022 - Apr 2023

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Field Technician
      • Nov 2022 - Dec 2022

  • Robrock Properties
    • Sevier County, Tennessee, United States
    • Housekeeper
      • Jul 2022 - Sep 2022

      Responsibilities include but are not limited to: • Working independently to maintain meticulous and high standard service in cleaning and arranging guest rooms’ linen, towels, and cleaning supplies. • Sorting, washing, and folding laundry at the cleaning center. • Communicate any maintenance needs to supervisor. • Ensure compliance with sanitary equipment and security of supplies and keys. • Serving, arranging, and managing clean-up of breakfast and desserts for bed and breakfast residents. • Monitoring food and supplying inventory Show less

    • Host
      • Apr 2017 - Mar 2022

      Coordinated seating for high volume restaurant- managed server availability and table turnover for accurate wait times and effective prioritizing • Cross-trained for rush periods to ensure customers received high quality service • Maintained dining area to appropriate server/customer capacity, and managed COVID related restrictions for safety of all customers and staff • Managed telephone orders and seating reservations • Supervised and instructed host staff to ensure quality and efficiency Show less

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Store Clerk
      • Sep 2018 - May 2019

      • Consumer centric retail support • Processed customer payments quickly and returned exact change and receipts • Provided quality customer service and problem resolution • Ensured clutter-free work environment and maintained company compliance in service and safety • Promoted customers for rewards programs for customer loyalty and increased service satisfaction • Effective in working in multiple situations alone as well as within teams • Consumer centric retail support • Processed customer payments quickly and returned exact change and receipts • Provided quality customer service and problem resolution • Ensured clutter-free work environment and maintained company compliance in service and safety • Promoted customers for rewards programs for customer loyalty and increased service satisfaction • Effective in working in multiple situations alone as well as within teams

Education

  • New Horizons of East Tennessee
    IT Infrastructure, Information Technology
    2022 - 2022
  • Sevier County High School
    High School Diploma
    2015 - 2019

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