Erik Federenko
Retail Cashier at Byrd Cookie Company- Claim this Profile
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Japanese Elementary proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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CompTIA IT Fundamentals (ITF+) Certification
CompTIAJun, 2022- Nov, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
CompTIAOct, 2022- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIAOct, 2022- Nov, 2024 -
CompTIA A+ ce Certification
CompTIAAug, 2022- Nov, 2024 -
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIASep, 2022- Nov, 2024 -
CompTIA Network+ ce Certification
CompTIASep, 2022- Nov, 2024
Experience
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Byrd Cookie Company
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Food and Beverage Manufacturing
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1 - 100 Employee
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Retail Cashier
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Apr 2023 - Present
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FARMHOUSE Gifts
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Pigeon Forge, Tennessee, United States
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Retail Cashier
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Oct 2022 - Apr 2023
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Nored Telcom, Inc.
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United States
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Telecommunications
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1 - 100 Employee
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Field Technician
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Nov 2022 - Dec 2022
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Robrock Properties
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Sevier County, Tennessee, United States
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Housekeeper
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Jul 2022 - Sep 2022
Responsibilities include but are not limited to: • Working independently to maintain meticulous and high standard service in cleaning and arranging guest rooms’ linen, towels, and cleaning supplies. • Sorting, washing, and folding laundry at the cleaning center. • Communicate any maintenance needs to supervisor. • Ensure compliance with sanitary equipment and security of supplies and keys. • Serving, arranging, and managing clean-up of breakfast and desserts for bed and breakfast residents. • Monitoring food and supplying inventory Show less
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Peddler Steakhouse - Gatlinburg
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United States
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Host
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Apr 2017 - Mar 2022
Coordinated seating for high volume restaurant- managed server availability and table turnover for accurate wait times and effective prioritizing • Cross-trained for rush periods to ensure customers received high quality service • Maintained dining area to appropriate server/customer capacity, and managed COVID related restrictions for safety of all customers and staff • Managed telephone orders and seating reservations • Supervised and instructed host staff to ensure quality and efficiency Show less
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VF Corporation
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Store Clerk
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Sep 2018 - May 2019
• Consumer centric retail support • Processed customer payments quickly and returned exact change and receipts • Provided quality customer service and problem resolution • Ensured clutter-free work environment and maintained company compliance in service and safety • Promoted customers for rewards programs for customer loyalty and increased service satisfaction • Effective in working in multiple situations alone as well as within teams • Consumer centric retail support • Processed customer payments quickly and returned exact change and receipts • Provided quality customer service and problem resolution • Ensured clutter-free work environment and maintained company compliance in service and safety • Promoted customers for rewards programs for customer loyalty and increased service satisfaction • Effective in working in multiple situations alone as well as within teams
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Education
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New Horizons of East Tennessee
IT Infrastructure, Information Technology -
Sevier County High School
High School Diploma