Experience

GPM Corp is now Netsmart - Follow us @Netsmart

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Services Support

  • Oct 2015 - Present

  - Receiving technical support calls - Regression testing the product to ensure no errors are made through development cycles - Documenting errors and product related issues/bugs - Manage customer relations through phone and email - Extensive experience using ZenDesk and - Dragon programs using both PC and iPad - Assisted in recruiting new employees into the Information Technology department - Receiving technical support calls - Regression testing the product to ensure no errors are made through development cycles - Documenting errors and product related issues/bugs - Manage customer relations through phone and email - Extensive experience using ZenDesk and - Dragon programs using both PC and iPad - Assisted in recruiting new employees into the Information Technology department



gERHiMed

• Client Services for Information Technology

  • Oct 2015 - Present



CAROLINA SEPTIC INC

• United States

• Septic Tank Inspector

  • May 2011 - Jul 2014

  - Maintained septic tanks in Hendersonville NC - Fixed septic lines/drain fields as well as installing new septic tanks - Working in a fast paced environment with requirement of hard work and a tenacious mentality - Hand dug 10x10 feet holes in order to insert new tanks - Maintained septic tanks in Hendersonville NC - Fixed septic lines/drain fields as well as installing new septic tanks - Working in a fast paced environment with requirement of hard work and a tenacious mentality - Hand dug 10x10 feet holes in order to insert new tanks