Experience

Pemberton Holmes Ltd

• Canada
• Real Estate
• 100 - 200 Employee

• Managing Director, Strata Division

  • Jun 2020 - Present

• Strata Manager

  • Oct 2018 - Jun 2020



Scotiabank

• Canada
• Banking
• 700 & Above Employee

• Customer SErvice Supervisor

  • Oct 2017 - Sep 2018

• Universal Banker

  • Aug 2017 - Oct 2017

• Customer Service Representative

  • Sep 2014 - Aug 2017



Delta Hotels and Resorts®

• Hospitality
• 500 - 600 Employee

• Bell Person

  • Jun 2013 - Sep 2013



Servus Credit Union

• Canada
• Financial Services
• 700 & Above Employee

• Financial Service Representative

  • Feb 2008 - Aug 2010

  Delivered excellent customer service. Wires specialist for my branch. Met or exceeded most sales targets. Counted cash parcels, assisted in ordering cash, international bank wires, and daily balancing of the branch ATM machines. Branch IT person. Provided mentoring to new branch staff on banking software, branch procedures, and international wires. Delivered excellent customer service. Wires specialist for my branch. Met or exceeded most sales targets. Counted cash parcels, assisted in ordering cash, international bank wires, and daily balancing of the branch ATM machines. Branch IT person. Provided mentoring to new branch staff on banking software, branch procedures, and international wires.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Nov 2005 - Dec 2007

  Delivered exceptional customer service. Handled the operation of daily shifts. Handled bank deposits, and balanced in store cash. Trained new partners. Assisted in the opening of several new locations around West Edmonton. Implemented a sales plan to significantly increase my store's whole bean sales. Delivered exceptional customer service. Handled the operation of daily shifts. Handled bank deposits, and balanced in store cash. Trained new partners. Assisted in the opening of several new locations around West Edmonton. Implemented a sales plan to significantly increase my store's whole bean sales.



Government of Alberta

• Canada
• Government Administration
• 700 & Above Employee

• IT Contractor

  • Jul 2004 - Sep 2004

  Second Contract. Conducted further inventory and surplus work in Edmonton, and some regional offices in Alberta. Savings generated from the 2 contracts (software/machine licenses retired) roughly $30,000/yr. Second Contract. Conducted further inventory and surplus work in Edmonton, and some regional offices in Alberta. Savings generated from the 2 contracts (software/machine licenses retired) roughly $30,000/yr.



Government of Alberta

• Canada
• Government Administration
• 700 & Above Employee

• IT Contractor

  • Jun 2003 - Sep 2003

  Contracted for IT Inventory and Surplus for Sustainable Resource Development. Inventory and Surplus work in the downtown Edmonton area. Refined processes for dealing with surplus and aged computer equipment. Contracted for IT Inventory and Surplus for Sustainable Resource Development. Inventory and Surplus work in the downtown Edmonton area. Refined processes for dealing with surplus and aged computer equipment.