Special Assistant to Constituent Engagement/Office of Gov

• May 2022 - Present

Working in Governor Glenn Youngkin Administration

Intern for Secretary of the Commonwealth/Office of the Governor

• Jan 2022 - Jul 2022

Operations Manager

• Oct 2021 - Jul 2022

Implemented policies and standard operating procedures and managed quality, customer service, and logistics. Maintained close communication with clients to mitigate service issues. Trained customer service, marketing, and sales teams for events. Developed initiatives for process improvement and reviewed and assessed ongoing operations. Monitored social media for trending news, ideas, and feedback. Helped generate and compile new leads for potential client growth. Implemented policies and standard operating procedures and managed quality, customer service, and logistics. Maintained close communication with clients to mitigate service issues. Trained customer service, marketing, and sales teams for events. Developed initiatives for process improvement and reviewed and assessed ongoing operations. Monitored social media for trending news, ideas, and feedback. Helped generate and compile new leads for potential client growth.

Sales Advisor/Lead Sales

• Oct 2019 - Jun 2020

Retained awareness of product, service, and company policy to serve both colleagues and customers as a resource. Increased customer membership to gain brand loyalty. Maintained awareness of emerging trends and offered knowledgeable customer support to assist in product selection. Effective relationships with peers and upper management were built and retained to drive team progress against common revenue, service and organizational objectives. Surpassed daily sales goals by cross-selling within each department and promoting additional products. Show less

Brand Ambassador

• Oct 2017 - Mar 2020

Promoted new product releases and limited edition items to drive sales. Created retail displays to highlight particular products and drive sales according to corporate strategy. Placed prices and descriptive signage to enhance displays and promote items. Updated seasonal displays such as windows and mannequins to highlight current product lines. Demonstrated leadership by making improvements to work processes and helping to train others. Maintained clear standards of visual merchandising to demonstrate product characteristics, acquire shoppers and increase sales. Show less

Political Intern

• Apr 2019 - Nov 2019

Demonstrated self-reliance by meeting and exceeding workflow needs. Worked successfully with diverse groups of coworkers to accomplish goals and address issues related to the campaign. Utilized organizational knowledge and persuasive speech to sway public opinion. Maintained confidentiality when addressing sensitive information with tact and diplomacy. Demonstrated self-reliance by meeting and exceeding workflow needs. Worked successfully with diverse groups of coworkers to accomplish goals and address issues related to the campaign. Utilized organizational knowledge and persuasive speech to sway public opinion. Maintained confidentiality when addressing sensitive information with tact and diplomacy.

Team Member

• May 2016 - Feb 2018

Page

• Jan 2014 - Mar 2014

Remained highly organized and detail-oriented while working on several cases simultaneously. Provided administrative assistance by returning phone calls and putting together mail distribution lists. Sat in Committee meetings and Sessions and served an array of Delegates. Oversaw office inventory by restocking supplies and submitting purchase orders. Remained highly organized and detail-oriented while working on several cases simultaneously. Provided administrative assistance by returning phone calls and putting together mail distribution lists. Sat in Committee meetings and Sessions and served an array of Delegates. Oversaw office inventory by restocking supplies and submitting purchase orders.