TechSwitch Programme Manager

• Jul 2023 - Present

TechSwitch Programme Manager

• Jul 2023 - Present

Team Lead

• May 2021 - Jul 2023

Management of one of the Softwire Support Teams

Consulting PMO

• Dec 2019 - May 2021

Administrative and project management support for the Consulting Department

Senior Receptionist

• Jul 2018 - Dec 2019

Reception and office management responsibilities

Sales Operations Controller

• Nov 2016 - Jul 2018

• Maintenance of databases, schedules and reporting tools • Providing internal and external sales communications • Working to ensure positive communication and support throughout company • Preparation for meetings, fairs and conferences • Direct point of contact for external partners, i.e. warehouse, database managers and sales agents/reps. • Answering and directing customer enquiries • Project management of catalogue production and publication schedules • Maintenance of databases, schedules and reporting tools • Providing internal and external sales communications • Working to ensure positive communication and support throughout company • Preparation for meetings, fairs and conferences • Direct point of contact for external partners, i.e. warehouse, database managers and sales agents/reps. • Answering and directing customer enquiries • Project management of catalogue production and publication schedules

Advanced Practitioner - Condom Distribution

• Dec 2014 - Sep 2016

• Management of the Come Correct young people’s condom distribution scheme for Lambeth, Southwark and Lewisham• Development, planning and delivery of workforce development training programmes• Marketing and promotion of service offer to relevant organisations• Development and implementation of social media strategy• Identifying opportunities for new income streams and partnerships• Building and maintaining relationships with partner organisations and stakeholders• Coordination, chairing and minute taking of Pan-London partnership meetings and internal meetings• Ongoing maintenance of record keeping systems, mailing lists and website information• Events coordination• Working to, delivering and reporting on outcomes• Evaluation and adaptation of work-plans and internal processes• Line management of staff and support and coordination of volunteers • Maintaining budgets Show less

Education and Training Practitioner

• Sep 2013 - Dec 2014

• Working as part of the education and training team to provide health promotion and education to schools, colleges, and youth services across London• Writing and distributing quarterly newsletter and regular updates for mailing list• Liaising and working with key stakeholders and volunteers• Providing one to one and small group health and wellbeing drop-in services at FE colleges

Health Adviser Assistant and Research Administrative Assistant

• Nov 2012 - May 2013

Health adviser administrative assistant role: • General administrative tasks • Assistance with contact tracing and auditing of patient notes • Answering and directing phone calls Research administrative assistant role: • Maintenance of the day to day requirements of a large scale research pilot • Development of data collection systems and database • ‘Friendly face’ and point of contact for enquiries and support • Production of interim reports on findings Health adviser administrative assistant role: • General administrative tasks • Assistance with contact tracing and auditing of patient notes • Answering and directing phone calls Research administrative assistant role: • Maintenance of the day to day requirements of a large scale research pilot • Development of data collection systems and database • ‘Friendly face’ and point of contact for enquiries and support • Production of interim reports on findings

Temporary Nanny

• Jul 2009 - Sep 2012

Short term nannying for families while on holiday. Short term nannying for families while on holiday.

Children's Department Manager

• Oct 2006 - Mar 2007

• Managerial: administrative tasks, opening and closing shop, cashing up • Department: customer service, merchandising, buying and stock maintenance • Additional roles: events coordinating and accounts liaison • Managerial: administrative tasks, opening and closing shop, cashing up • Department: customer service, merchandising, buying and stock maintenance • Additional roles: events coordinating and accounts liaison

Children's Bookseller

• Jan 2006 - Oct 2006

• Customer service, stock maintenance, merchandising, invoices • Set up and coordination of book groups for 8-12 and 12-16 year olds • Customer service, stock maintenance, merchandising, invoices • Set up and coordination of book groups for 8-12 and 12-16 year olds

Children's Bookseller

• Nov 2005 - Jan 2006

Christmas temp in Children's Department in Harrods. Christmas temp in Children's Department in Harrods.

Bookseller

• Oct 2004 - Dec 2004

Christmas temp in large bookshop on Pitt Street, Sydney. Christmas temp in large bookshop on Pitt Street, Sydney.

Bookseller

• Jul 2002 - Jul 2004

• Customer service • Stock maintenance • Buying and maintainging relationship with publishers and reps. • Event planning and coordination • Merchandising • Maintaining invoices store wide • Customer service • Stock maintenance • Buying and maintainging relationship with publishers and reps. • Event planning and coordination • Merchandising • Maintaining invoices store wide