Eric YY Chan

Assistant It Manager at Clinical Trials Centre, The University of Hong Kong
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Contact Information
Location
Hong Kong SAR, HK
Languages
  • English Professional working proficiency
  • Cantonese Native or bilingual proficiency
  • Putonghua Limited working proficiency

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Experience

    • Hong Kong
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Assistant It Manager
      • Sep 2023 - Present

    • Systems Analyst
      • Sep 2021 - Aug 2023

    • Solutions Analyst
      • Sep 2016 - Apr 2021

      Experienced Solutions Analyst with proven track record in the MRO (Enterprise) Solutions team. During my tenure in HAECO IT, I have worked in different areas including application support and development, data engineering and systems integration. In recent two years, I have been focused on leading and primary support of following company-wide mission critical systems mainly related to enterprise solutions for more than 5000 employees. • Staff Administration (Mission Critical) • Payroll (Mission Critical) • Staff Control (Mission Critical) • Staff Attendance (Mission Critical) • Aircraft Maintenance Licence Administration (Mission Critical) • Training Administration • Industrial Safety • Leave Benefits • Medical Benefits • Typhoon Handling In my work, I have to communicate with users from different departments such as Human Resources, Finance, Airframe services and Line services. I have developed interpersonal skill and close rapport with internal clients. Before that I have supported the group digital transformation project to develop Business Intelligence (BI) solution using QlikView. I have gathered and studied the requirement from frontline colleagues. I have analyzed the data structure and provide the data to vendor for development. My effort was recognized by the business stakeholders I worked with. Technology-wise, the in-house developed ERP system is built using Visual Basic with Microsoft .NET Framework. As the need for mobility rises, I develop software interfaces (API) to integrate mobile apps with existing systems. I provide system supports and maintenance to ensure group IT SLA policies have met. I am responsible for users liaison, system design and development, and software quality assurance. Technologies used: PowerBI, .NET Framework 4.5.2, Microsoft SQL Server 2012, JavaScript (ReactJS), QlikView Business Intelligence platform, XML. Show less

    • China
    • IT Services and IT Consulting
    • Senior Systems Analyst
      • Dec 2014 - Jul 2016

      A healthcare start-up company helps couples to prepare to give birth with Internet services supported by Gynecologists in China. I was the technical founding member of this start-up company focusing on Healthcare informatics. I analyzed user requirements from company’s founders and recommended possible solutions. I conducted feasibility studies of various cloud services (AWS, Aliyun & UCloud). I planned and estimated the cost of development. I established software development guidelines and procedures for in-house developers and vendors. I designed system architecture with high availability. As the pioneer in the team, I created an Android app for proof-of-concept purpose. Then, I built the hybrid mobile app in both iOS and Android upon the completion of the web interface. I released apps on Apple App Store, Google Play, 应用宝 and 安卓市场. Worked with 4 vendors in different regions, Hong Kong, US and Spain, we developed extensive features of the web portal including content management, shopping cart and booking. I assisted internal UI / UX designers and marketing team to achieve the business goal. I designed and conducted testing to ensure the quality of deliverables. I analyzed any issues reported and optimized system performance. I worked with a US healthcare company to set up local deployment in China. I provided demonstrations and technical support to clinical users. Technologies used: Android (Java), PhoneGap (HTML5), QR Code, WordPress, Caching (Memcached), PHP 5.6, MariaDB 5.6, MySQL 5.5, JavaScript (jQuery), HAProxy, NGINX, ServerPilot, Ubuntu 14.04 LTS, CentOS 6, AWS EC2, Cloudflare, GoDaddy, Aliyun, UCloud, DNSPod, Tencent CDN, Dnion CDN上海帝联, AnQuanBao安全宝. Show less

    • Analyst Programmer
      • Jun 2013 - Dec 2014

      An incubation company of Hong Kong Science & Technology Parks providing IT solutions (Mobile apps, web development, Online marketing) for corporates and organizations. I delivered system design and implementation of 18 small-to-medium sized applications in different programming languages mainly on Java and PHP. Systems can be categorized as content management system (CMS), shopping cart (e-Commerce), ticketing system, catering system, educational iPad app, photo sharing platform, real-time discussion forum, and IT cost calculator. I designed and conducted testing to ensure the quality of deliverables. Apart from software development work, I mentored junior developers, explored new technologies and shared among the team, assisted company recruitment through Career Fairs organized by Hong Kong Science Park, CUHK, UST, HKU and PolyU and supervision of technical interview. I provided training to clients, assisted line manager to prepare course material for Hong Kong Productivity Council, and assisted the company to participate exhibition (HKTDC International ICT Expo 2014, Hong Kong Computer & Communications Festival 2014) and answered technical questions from visitors. Technologies used: Android (Java), iOS (Objective-C), PhoneGap (HTML5), QR Code, WordPress, PHP 5.5/5.6 (Laravel, Phalcon, CodeIgniter, CakePHP), MySQL 5.5, JavaScript (jQuery, Backbone.js, Underscore.js, AngularJS), Java, J2EE, Oracle Database 11g, Ubuntu 14.04 LTS, CentOS 6, AWS EC2, Cloudflare, DreamHost, Jaspersoft iReport, Git, Apache Subversion. Show less

    • Hong Kong
    • Higher Education
    • 700 & Above Employee
    • Final Year Student – Bachelor of Engineering (Hons) in Electronic and Information Engineering
      • Sep 2012 - May 2013

      Excellent performance in Honours Project, Integrated Project and Industrial Training Excellent performance in Honours Project, Integrated Project and Industrial Training

    • IT Student Trainee
      • Jun 2011 - Aug 2012

      As a member in the application team, I delivered Java Enterprise solutions (J2EE) for internal business users. I developed an extensible front-end user interface with user management functionalities and also delivered business reports with Actuate BIRT. I utilized enterprise technologies such as Spring Framework, Hibernate, Java Server Face, and Oracle Database (10g). I conducted System Integration Testing and reported test result. I supported user to conduct User Acceptance Testing. I had a good rapport with teammates to achieve team synergy. I was rewarded HTS GBM Spot On Award – 2012 JUN. Technologies used: Java, J2EE, Spring, Struts, Hibernate, WebSphere, Oracle Database 11g/10g, PL/SQL, Enterprise JavaBeans, XML Schema, XSLT, IBM Rational Application Developer, IBM Rational Team Concert, Maven, Ant, Actuate BIRT Reporting. Show less

Education

  • The Hong Kong Polytechnic University
    Bachelor of Engineering (Hons) Degree, Electronic and Information Engineering
    2009 - 2013
  • The Hong Kong Polytechnic University
    Higher Diploma in Electronic and Information Engineering
    2008 - 2009

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