Senior Project Manager

• Jan 2022 - Present

Responsible for project delivery of software engineering engagements for Federal, State and Local government agencies using Microsoft Dynamics 365, Microsoft Azure Cloud, Microsoft Power Apps/Power BI, and Office 365 platforms. Responsible for project delivery of software engineering engagements for Federal, State and Local government agencies using Microsoft Dynamics 365, Microsoft Azure Cloud, Microsoft Power Apps/Power BI, and Office 365 platforms.

Senior Program Delivery Manager, IT Transformation

• Sep 2020 - Nov 2021

Senior Program Manager

• Apr 2018 - Jul 2020

(Consultant to Federal Home Loan Bank of New York): Led several strategic project initiatives, providing end-to-end solutions with real-time process documentation and accountability standards for the bank's Business Process Management Group. Deliver comprehensive, diversified execution management solutions to clients in Project/Program and PMO environments across varied technologies. Drive full-lifecycle program management from inception to implementation, aligning business goals with actionable success mapping. Align and oversee the Project team, including Project Managers, Technical Team, Prime Sub-Contractors, and Project Controls/Estimating/Schedules. • Led the LIBOR to SOFR Transition Program, and expertly managed seven workstreams across Phase I & II. Developed program charter, roadmap, project plan, business requirements, and readiness assessments that drove execution through team members and Transition Working Group. • Delivered Public Website Modernization, developed the project charter for a scalable architecture with modern interfaces, and a responsive design and framework; drove efforts across the Enterprise Digital Platform and Information Security teams and led development planning. The innovative website based on a PaaS cloud platform will result in projected savings of several hundred thousand dollars over a five year period. • Drove the successful execution of a fully functioning recruitment platform HR Workday. The implementation increased productivity, and enabled external candidates access to the career page from public websites through the Workday integrations. * Started in April 2018 through MTR Interactive Consulting which was acquired later by Mitchell Martin. Show less

Program Manager

• Sep 2017 - Dec 2017

(Consultant to JP Morgan Chase): Managed the strategic direction and daily operations to improve preparedness through proactive risk management for the investment bank's Disaster Recovery program within the Data Center Resiliency Group. • Directed project team, mindfully watched costs and schedule requirements, and ensured workstream compliance. • Provided leadership and consistency on disaster recovery testing and brought transparency to the Global PMO. • Developed performance and project analysis, which showed the effectiveness of meeting the project commitments. • Significant to disaster recovery tabletop initiatives, delivered process critique and improved workflow priorities. Show less

Project Lead

• Apr 2017 - Aug 2017

Led Artificial Intelligence application development projects for key customer accounts utilizing the Agile Scrum methodology. Models were built on the Amelia digital platform which provides human interaction, conversation, emotion, and expression to the user experience. • Established project map and execution schedule through use case discovery sessions; managed and oversaw developers. • Led sprint planning, set sprint goals, authored user stories and held Retrospectives with Developers, UX Specialists, and Linguists; delivered metrics dashboard for Program Managers and Directors. Show less

Senior Project Manager

• Oct 2011 - Dec 2016

Led Enterprise-Wide Data-Center Infrastructure engagements across various sectors including Insurance, Pharmaceuticals, Health Care, Broadcasting, Fashion, Hospitality, Non-Profit, Higher Education, and Municipal Government. • Delivered excellence through business process improvements, pooled technical resources across multiple projects to reduce labor costs. • Analyzed and modified project strategies brought proficiency that hit yearly projection goals and cost savings. • Directed server refreshes, storage refreshes, Office 365 cloud migrations, IS security deployments, data center upgrades, and hardware migrations. Show less

Project Manager

• Jul 2010 - Oct 2011

Managed and oversaw mission critical information technology projects and streamlined operations and processes to increase efficiency and elevate effectiveness. • Developed detailed Requirements Documentation and Functional Specifications for system conversion environments. • Managed all data mapping and data conversion efforts, converted Novell to M+ eDiscovery compliance solution. • Developed Test Scripts and managed automation and UAT tests that achieved efficiency and improved output. Show less

Project Leader

• Aug 2004 - Mar 2010

Executed a global database infrastructure tool the first-of-its-kind agent-based database monitoring and alert platform; led the project through BMC software tools, 4000 Sybase, Oracle, and MS SQL Server database; improved application portfolio resilience. • Delivered and executed the three-year global rollout strategy for North America, EMEA, and APAC. • Built a global support model with Levels 0, I, & II support and escalation management through a partnership with the Chennai, India offshore technical support team. Show less

Platform Team Leader

• 1999 - 2004

Managed development, test, production, and high availability database environments for customer facing and back-office applications. Executed database conversions, database performance analysis/tuning, database consolidations, upgrades, migrations, disaster recovery testing, security remediation, and database monitoring using BMC software tools. Managed development, test, production, and high availability database environments for customer facing and back-office applications. Executed database conversions, database performance analysis/tuning, database consolidations, upgrades, migrations, disaster recovery testing, security remediation, and database monitoring using BMC software tools.

Associate

• 1998 - 1999

Provided front-office Sybase database analysis, development, and operational support for Treasury and Foreign Exchange applications under IS Development Services. Database projects Y2K compliance, Euro conversion, server builds, migrations, and performance tuning. Provided front-office Sybase database analysis, development, and operational support for Treasury and Foreign Exchange applications under IS Development Services. Database projects Y2K compliance, Euro conversion, server builds, migrations, and performance tuning.

Member of Technical Staff

• 1995 - 1998

Organization: Customer Care Department Emerging Services Billing (AT&T Worldnet) Roles: Software Quality Assurance • Database Analysis and Support Performed quality assurance and validation of the Customer Care Platform software. Traveled to Cambridge Technology Partners development center in Boston to test software builds. Trained AT&T call center personnel in the use of the platform's Call Telephony Module. Provided database analysis and development services to Systems Engineers and Developers such as object promotion, refreshing databases, executing database upgrades, and deploying application bug fixes. Show less