Experience

Southern Elite Contracting
• United States
• Construction
• 1 - 100 Employee
• Project Manager

  • Sep 2022 - Present


Green Basements & Remodeling

• United States
• Construction
• 1 - 100 Employee

• Sales & Digital Marketing Manager

  • Jan 2019 - Sep 2022

  Developed and maintained relationships with clients and contractors. Managed book of business of approximately $5M. Negotiated bids in order to maintain and exceed assigned profit margins. Collaborated with design team and upper leadership team in order to proper execute renovation plans discussed with clients. Led integration of new technical software to peers and leadership team to enhance client and contractor experience. Utilized CRM tools to manage sales pipelines and closing ratios. Oversaw production of high-quality content that engaged employees and built brand recognition. Utilized strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points



Veeam Software

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Renewal Account Manager

  • Jul 2018 - Feb 2019

  Managed SMB Southern Territory book of business of $2M. Drove revenue and contributed to continued company growth through consistently exceeding personal and team quotas. Collaborated with Inside Sales Representatives in solution selling scenarios in order to maximize cross-sell opportunities. Effectively leveraged Salesforce to interact with customers and record key interactions. Lead by example and mentored teammates by sharing best practices from current and previous experiences



Bank of America

• United States
• Banking
• 700 & Above Employee

• Relationship Manager

  • Dec 2017 - Jul 2018

  Lead market as top relationship manager Q1 2018. Conducted outbound and inbound client engagement activities, adhering to policies. Assisted and educated clients on use of self-service technologies. Monitored and tracked daily/weekly sales activities. Executed sales and service tactics as defined by company policies and procedures. Managed risk in every business, product and service transaction leveraging available tools Lead market as top relationship manager Q1 2018. Conducted outbound and inbound client engagement activities, adhering to policies. Assisted and educated clients on use of self-service technologies. Monitored and tracked daily/weekly sales activities. Executed sales and service tactics as defined by company policies and procedures. Managed risk in every business, product and service transaction leveraging available tools



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Manager, Business Sales

  • Mar 2015 - Dec 2017

  Top Small Business Manager 2016 & 2017 - Winners Circle. Led, trained and supported 35sales leading employees. Researched consumer needs and identified how our solutionsaddressed them. Utilized Salesforce for funnel management and prospecting. Participatedon community and chamber of commerce events. Negotiated and closed deals bypartnering up with operations and finance departments. Partnered with corporateleadership to develop business plan to drive SMB metric in district. Generated newbusiness through prospecting, cold calling, networking and lead generation

• Sales Manager

  • May 2013 - Mar 2015

  Lead store to Top SMB% in 2013 and 2014. Developed and coached a highly successfuland cohesive sales team. Tracked, analyzed, and communicated key quantitative metricsand business trends as they related to partners and customers. Implemented plans todevelop existing skill gaps. Delegated tasks to develop representative’s leadership skills.Managed month-end and year-end close processes. Collaborated with TrainingDepartment on New Hire Onboarding and Compensation Training



Chase

• Netherlands
• IT Services and IT Consulting

• Small Business Banker

  • Aug 2011 - May 2013

  Managed financial center’s small business leads. Met with potential clients onsite and offsite. Presented clients with solution portfolios that properly match needs. Met and coached area bankers to drive knowledge and growth. Scheduled and represented company in chamber and community events Managed financial center’s small business leads. Met with potential clients onsite and offsite. Presented clients with solution portfolios that properly match needs. Met and coached area bankers to drive knowledge and growth. Scheduled and represented company in chamber and community events



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Small Business Banker

  • Nov 2005 - Jul 2011

  Handled and oversaw all business relationship. Worked Book of Business to identify crosssell opportunities. Demonstrated ability to surpass individual and branch goals. Proactively set up “at work” opportunity meetings and presentations. Lead role in creating an outstanding customer service experience Handled and oversaw all business relationship. Worked Book of Business to identify crosssell opportunities. Demonstrated ability to surpass individual and branch goals. Proactively set up “at work” opportunity meetings and presentations. Lead role in creating an outstanding customer service experience