Erick Arroqui Storni

Operations and Success Analyst at AppHub
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Contact Information
us****@****om
(386) 825-5501
Location
Boston, Massachusetts, United States, US
Languages
  • English Full professional proficiency
  • German Professional working proficiency
  • Spanish Native or bilingual proficiency
  • Portuguese Limited working proficiency

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Alejandra Silva

Fui compañera de estudio de Erick en un curso de idioma alemán. Lo considero un estudiante muy dedicado y responsable. También pienso que es un excelente compañero de estudio con gran potencial de crecimiento profesional.

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Credentials

  • UX Estratégico: diseñando para el impacto
    Repensar Educativo
    Jun, 2022
    - Sep, 2024
  • Responsive Web Design
    freeCodeCamp
    Jan, 2022
    - Sep, 2024
  • User Experience: The Beginner’s Guide
    The Interaction Design Foundation
    Sep, 2021
    - Sep, 2024
  • Membership Certificate
    The Interaction Design Foundation
    May, 2021
    - Sep, 2024
  • MGF Future Fit Program
    Misk Global Forum
    Sep, 2019
    - Sep, 2024
  • EF SET English Certificate 92/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    Aug, 2019
    - Sep, 2024
  • A1.1 Niveau
    ALLIANCE FRANCAISE DE MONTPELLIER
    Aug, 2018
    - Sep, 2024
  • Zertifikat Intensivkurs Deutsch als Fremdsprache B1+
    Institut für Internationale Kommunikation Düsseldorf
    Jan, 2017
    - Sep, 2024
  • Goethe-Zertifikat Deutsch als Fremdsprache B1
    Goethe-Institut e.V.
    Dec, 2016
    - Sep, 2024
  • A2 Start Deutsch 2
    Goethe-Institut e.V.
    Dec, 2015
    - Sep, 2024
  • Zertifikat Intensivkurs Deutsch als Fremdsprache A1.2
    Institut für Internationale Kommunikation Düsseldorf
    Jul, 2015
    - Sep, 2024
  • A1 Start Deutsch 1
    Goethe-Institut e.V.
    Mar, 2015
    - Sep, 2024
  • Cambridge English: First (FCE)
    Cambridge English Language Assessment
    Dec, 2012
    - Sep, 2024

Experience

  • AppHub
    • United States
    • Software Development
    • 1 - 100 Employee
    • Operations and Success Analyst
      • Jun 2023 - Present

      - Redesign of a BU website using Figma an Webflow - Consolidation and migration of systems and tools across BUs - Fulfilling of Shopify Compliance requests - Systems Access Management - Customer Support to Shopify Merchants for 3 different apps - Redesign of a BU website using Figma an Webflow - Consolidation and migration of systems and tools across BUs - Fulfilling of Shopify Compliance requests - Systems Access Management - Customer Support to Shopify Merchants for 3 different apps

  • Folcode
    • Argentina
    • Software Development
    • 1 - 100 Employee
    • Product Lead
      • Apr 2022 - May 2023

      - End-to-end Digital Product design role- Conducting workshops with stakeholders to identify current processes, user pain points, and potential initiatives- Prioritizing features into MVP & product roadmap with agile coaches- Working on defining user stories and slicing the product into incremental releases- Collaborating with UX/UI designers to ensure wireframes & prototypes meet client needs- Reviewing pull requests to confirm features are working according to plan with the development team.- Testing/QA of developed features. Show less

    • UX Designer
      • Oct 2020 - Mar 2022

      - Understanding stakeholder's and users' needs- Ideating innovative digital solutions- Creating interactive wireframes and prototypes in Figma- Bringing digital solutions to life

    • Customer Service Agent
      • Aug 2020 - Oct 2020

      - Querying databases to fetch data- Creating reports for customers- Providing customer service through Whatsapp.

  • Folcademy
    • Argentina
    • Software Development
    • 1 - 100 Employee
    • UX tutor and mentor
      • Mar 2021 - May 2023

      Folcademy offers tech courses to young students and collaborates with NGOs requiring digital products. - This enables students to gain practical experience by applying their knowledge. - Mentor role in guiding students through the product development process - Defining client requirements and implementing code. Folcademy offers tech courses to young students and collaborates with NGOs requiring digital products. - This enables students to gain practical experience by applying their knowledge. - Mentor role in guiding students through the product development process - Defining client requirements and implementing code.

  • Terraplén SRL
    • Argentina
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Head Of Human Resources
      • Jan 2019 - Jul 2019

      - Managed updates and tracked employee time for payroll calculations, including regular and overtime hours. - Handled new hires, terminations, and changes to employee data in compliance with AFIP, ART, and IERIC regulations. - Maintained records and documentation for UOCRA, IERIC, and Personería Jurídica. - Communicated with clients and suppliers, processed invoices, and received goods and supplies. - Processed payments to suppliers and employees, and responded to employee inquiries in person, over the phone, and via email. - Produced reports on funding needs, check forecasts, and bank reconciliations. Show less

  • Instituto Provincial de la Vivienda San Juan
    • Internship in Portfolio Management: Payment Plans, Refinancing, and Debt Relief
      • Nov 2017 - May 2018

      Assisted the public in signing payment plans and estimating the capital balance necessary to pay off their homes, issuing invoices, and verifying necessary documentation. Completed administrative tasks such as scanning documents and creating reports. Assisted the public in signing payment plans and estimating the capital balance necessary to pay off their homes, issuing invoices, and verifying necessary documentation. Completed administrative tasks such as scanning documents and creating reports.

  • Greymatter Argentina
    • Argentina
    • Business Consulting and Services
    • 1 - 100 Employee
    • Founding Partner
      • Sep 2016 - Apr 2018

      - Collaborated with clients on social media and website campaigns, creating graphic designs for posts and advertisements. - Implemented Facebook and Instagram advertising, including audience segmentation. - Optimized Google rankings through Google My Business. - Produced reports to measure campaign performance. - Collaborated with clients on social media and website campaigns, creating graphic designs for posts and advertisements. - Implemented Facebook and Instagram advertising, including audience segmentation. - Optimized Google rankings through Google My Business. - Produced reports to measure campaign performance.

Education

  • Universidad Católica de Cuyo
    Bachelor's Degree, Business Administration and Management, General
    2013 - 2019
  • Universität des Saarlandes
    ESC 2017 "A Continent in Troubled Times - EU's Perspectives in a Changing World", Summer course on European Law
    2017 - 2017
  • Colegio Monseñor Audino Rodríguez y Olmos
    High School, Economía y Gestión de las Organizaciones
    2007 - 2012

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