Delivery Director

• Apr 2022 - Present

AMIS Conclusion unbounds systems, integrates datastreams and connects technology, people and organisations. We provide thrust to enhance and transform organisations with an IT-core. How? Connect with IoT, Synergise (connecting the physical with the digital world), Synergise (connecting data, applications and people) and Signify (connecting meaning to data). Our rich history forms a fundamental layer for expertise in Data and Application Integration, Application Development, Databases and DataPlatforms, Streaming Data, IoT, Machine Learning and Enterprise UX. We focus on solid partnerships and world marketleaders like Oracle and Microsoft.AMIS Conclusion unbounds systems, integrates datastreams and connects technology, people and organisations. We provide thrust to enhance and transform organisations with an IT-core. How? Connect with IoT, Synergise (connecting the physical with the digital world), Synergise (connecting data, applications and people) and Signify (connecting meaning to data). Our rich history forms a fundamental layer for expertise in Data and Application Integration, Application Development, Databases and DataPlatforms, Streaming Data, IoT, Machine Learning and Enterprise UX. We focus on solid partnerships and world marketleaders like Oracle and Microsoft. Show less

Director Delivery Operations | Partner Manager

• Jan 2020 - Apr 2022

As Manager Delivery and Service I am responsible to re-organize the Delivery and Service Management organization. Introducing a new delivery model to serve our clients in an sustainable and most efficient way. Standardize the way of working; Industrialize and automate as much as possible, without declining the quality of our service. We are creating a centralized knowledge management system for our employees. They can share and ask for (push/pull) information, best practices and solutions.Creating new Service Delivery propositions such as DevOps as a Service, Application Health checks, rationalization etc. and taking care of the transformation and implementation (in)to our Delivery and Service organization. Being creative and thinking about adoption of new portfolio items is my passion. Show less

Industrialization & Automation Lead

• Jun 2019 - Apr 2022

#RPA, #Automation, #Robotic Automation, #Digital Transformation. Conclusion Smart Automation - a new label within Conclusion. I inspire and motivate colleagues to stimulate RPA as a strong component within the Digital Transformation programs. On the other hand, I help clients on their journey to realize the benefits of automation, not only from a technical point of view, but also by sharing experiences and guiding organizations to gain from Digital transformations

Manager Service Delivery | Industrialization Lead

• Aug 2018 - Jan 2020

In my Interim role as Manager Delivery and Service I am responsible to re-organize our Delivery and Service Management organization. Introducing a new delivery model to serve our clients in an sustainable and most efficient way. Standardize the way of working; Industrialize and automate as much as possible, without declining the quality of our service. We are creating a centralized knowledge management system for our employees. They can share and ask for (push/pull) information, best practices and solutions. Creating new Service Delivery propositions such as DevOps as a Service, Application Health checks, rationalization etc. and taking care of the transformation and implementation (in)to our Delivery and Service organization. Being creative and thinking about adoption of new portfolio items is my passion. Show less

European ADM Service line Delivery Director - Application Services

• Oct 2016 - Jul 2018

Erick joined the European ADM Service Line in August 2016, as program director for the ADM eXchange program & Program lead for Automation. In this role, he is responsible for aligning the ADM centers and ensuring that knowledge, skills and best practices are shared and distributed across all ADM Centers. At the same time, he continues his role within AppsTwo as lead for ADM iMethod - ensuring “one way of working” within AppsTwo - ADM. Automation is also part of our way of working. Focussing on Standard operating Procedures, supporting our delivery in be more effective and efficient. Giving our employees new opportunities instead of working on repetitive tasks. Show less

Principal Consultant

• Jan 2008 - Jul 2018

His expertise in crafting new solutions/delivery models for customers, based on a strong business case. Customer benefits and Capgemini revenue always in "balance" was the ultimate goal. He is always excited to realize both benefits and is highly motivated to carry this out to his team.

Director Industrialisation & Transformation Application Services & Application Outsourcing

• Jan 2016 - Dec 2016

Continuous improvement is the way forward, so our best practices are benefits for our customers. It’s our aim helping our customers to increase their and our delivery, lowering cost and improve time to market. It starts with improving your own delivery. We realize that by implementing one way of working, optimizing processes and adjust procedures if they doesn’t fit anymore. Last two years I worked with my team to realize this within Application Outsourcing, so since midyear 2015 we start rolling this out in other delivery teams, focused more on projects, Application Services. Show less

Director Industrialization - Application Outsourcing

• Mar 2013 - Dec 2015

As director I am responsible for improving of our 1 way of working. As a result we increase our quality, lower our costs and create transparency around our performance. Key elements are; Transparency in way of working, Transparent Delivery [reduce cost of delivery, maximize re-use, easy to find models, solutions, templates], reduce complexity [rationalized tool landscape], standardized way of managing our business and reporting, continuous improvement [eliminate of waste], reliability (Compliance) and predictability in delivery, increase Revenue to create room for innovation, improve Time to Market [from contract to delivery], Portfolio (sustainable, use of best practice] Show less

Global Microsoft Industry Enablement Manager

• Dec 2011 - Feb 2013

As per January 2012 He will be responsible for all of Capgemini industry/sector plans within Europe (with the exception of Financial Services). Mainly focused on: Industry plans for all relevant industries between our two companies and Industry PSP ownership, per industry, initially one must be based on Azure and one must be based on ERP+/Duet Ent. Rationalize and bring to market relevant Microsoft Industry ISV’s that draft the Microsoft stack as appropriate. Conduct internal and client facing EBC’s and relevant events to drive alignment and demand generation. Show less

Alliance Manager Microsoft

• Jan 2011 - Dec 2011

Since 2011 he is responsible for the relationship between Microsoft and Capgemini; create new and innovative business, mainly based on Cloud “Azure”. Interact between Microsoft (Management and Account teams) and Capgemini (Management and Account teams) to support them to understand the Microsoft business and how to use innovative oppertunities to win new projects and improve client benefits and Capgemini & Microsoft revenue.

Cluster Manager .NET/AZURE

• Jan 2011 - Dec 2011

In his double role he is also responsible for the .NET/Azure cluster; mainly focused on people and competence; making them enthusiastic, to adopt ADP and helping them to be innovative and let them breath “Azure”.

Manager Solution & Architect

• Nov 2004 - Dec 2010

Since November 2004 he was responsible, within Sales/Sales Support department, for Solutioning. His knowledge about governance and service delivery (model) was very successful and new contracts were closed.

Engagement Manager

• Jan 1999 - Nov 2004

After a successful role at KLM he decided to continue his journey at Capgemini Outourcing. His playing field was Capgemini’s top 50 accounts, on IT Management and CxO level, to improve and to act above customer expectation. He was responsible to implement, extend contracts and to add new services.

Marker of ITIL Service Management exams

• Jun 2005 - Dec 2009

International marker (examiner) for ITIL Service Manager´s exams. (Manager´s Certificate in IT Service Management). International marker (examiner) for ITIL Service Manager´s exams. (Manager´s Certificate in IT Service Management).

Business Service Manager

• Jan 1996 - Dec 1998

Business Analist

• Jan 1987 - Dec 1996