Erick Russell, MBA

Director Customer Experience, Support and Training at Linus Health
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Contact Information
us****@****om
(386) 825-5501
Location
IN

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5.0

/5.0
/ Based on 2 ratings
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Alison Baird

I’ve worked with Erick at Healthx over the past 3 years on multiple projects and initiatives. His ability to manage multiple projects effectively and efficiently has placed him in high regard throughout the company. Of the projects we worked on together, the success is highly attributed to Erick’s thoroughness in managing tasks and deadlines. I’ve also had the pleasure of working with Erick as a troubleshooting partner in his newest role, Solution Consultant. Erick has proven in his new role that he is able to successfully elicit the needed requirements from the customer when evaluating a solution.

Matt Mitchell

Erick is one of those individuals you really enjoy working with. Always putting forth the extra effort to learn as much as possible about the client before hand speaks a lot to his ability and willingness to understand all aspects of the implementation, product, and client. His personality can be best described as humble yet confident, with a slight touch of work appropriate humor. You really can't get much better than this guy, he has been an absolute delight to work with over the past two (getting very close to three) years at Healthx.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Director Customer Experience, Support and Training
      • Apr 2023 - Present

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Director Operations, Network Solutions
      • Oct 2021 - Mar 2023

    • United States
    • Software Development
    • 100 - 200 Employee
    • Manager of Solution Consulting
      • May 2020 - Sep 2021

    • Senior Solution Consultant
      • Jun 2018 - May 2020

    • Solution Consultant
      • Jun 2016 - May 2018

    • Project Manager - Customer Implementations
      • Sep 2015 - Jan 2017

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Regional Administrator - Job Training Program
      • Oct 2014 - Aug 2015

    • Director of Operations
      • Jun 2012 - Dec 2014

    • Entrepreneurial Development Consultant
      • Sep 2011 - May 2012

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Marketing Coordinator
      • May 2011 - Sep 2011

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • May 2008 - May 2011

Education

  • Anderson University
    MBA, Business Administration
    2011 - 2012
  • Anderson University
    Bachelors of Arts, Psychology, Business Administration
    2007 - 2011

Community

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