National Workforce Development Coordinator

• Jun 2023 - Present

Adult (English As A Second Language) Education Instructor

• Nov 2019 - Present

I developed a curriculum that takes an overall approach to English study or focuses on the specific aspect of the English language: Such as life skills, literacy, or vocational and workplace English. Both approaches involve teaching students basic English skills, such as listening, reading, writing and speaking. Classroom work can consist of pronunciation techniques, quizzes, textbooks, videos and computer lessons. I combine basic studies with real-life interactions involving language use in different situations, such as shopping, schooling, job hunting or working with English-speaking coworkers. Show less

Workforce Development and Technical Coordinator

• Jan 2022 - Jun 2023

Schedule occupational extension and personal enrichment courses. Create and develop new course offerings as needed. Manage program and instructional needs within the allotted budget. Maintain syllabi, course records, and submit reports relevant to the department. Work with the supervisor to create departmental policies and procedures. Recommend budget and equipment needs. Advise Director of Operations and programs; departmental and institutional concerns and needs. Identify a set of annual goals and objectives for self and department. Providing support to employees who use the equipment or software they are supporting. Coordinating with clients to schedule training sessions or repairs as needed. Troubleshooting problems with equipment or software to identify solutions. Show less

Temp Lease-Up Sales Associate

• Oct 2019 - Aug 2020

Drive performance by understanding and achieving sales goals. Prepare organized packets and documents for move ins. Follow a system for effective follow-up with prospective residents through online and telephone leads. Thorough understanding of products, floor plans, competitors and amenities to identify opportunities to create value for residents and drive more revenue. Accurately accommodate and process resident requests, payments and leasing documents. Initiate marketing ideas and assist in coordinating resident functions. Show less

Leasing Specialist

• Sep 2017 - Aug 2019

Leasing Consultant: Greenwich Place, Putnam Green, Greenwich Oaks (4/19 to 08/2019) Assistant Manager: The Pinnacle At Town Center (11/2018 to 04/2019) Lease-up Leasing Consultant: Continuum (09/2017-11/2018) Administrative Functions: • I was maintaining all resident files based on LCOR operating standards. • Day to day duties included word processing, data entry, maintain and replenish office supplies, and other essential needs as required. • Dealt with billing, and customer service concerns of new and old tenants. • I assisted with setting up-LCOR standard operation procedures, and general office operations at new leasing office. • Posted payments to rent accounts through Yardi. Processed invoices in Yardi. • Managed rent delinquencies with old and new tenants. Leasing Functions: • Managed appointments and toured and leased apartments at all properties. • Managed Social Media at all sites: Managed Facebook and Instagram accounts • Performed standard leasing consultant duties for 3 communities in Greenwich CT. • I acted as liaison for resident questions and concerns during property take over period. • I assisted in the lease-up of Continuum in White Plains NY. A new luxury Highrise for LCOR • We achieved 85% Occupancy in less then a year at Continuum White Plains. • Maintained an average of 30% -38% conversation ratio. Show less

Leasing Consultant

• Jan 2016 - Jan 2017

Greeted prospective residents and provide detailed prospect tours. Organize and maintain resident files per company procedure Assist new residents during the move-in process – explain lease agreement, community rules, location of amenities, and a walk through of their new home at time of moving in. Play a key role in resolving resident concerns and issues of a 366 apartment community. Consistently met all my sales Goal and exceeded them. Greeted prospective residents and provide detailed prospect tours. Organize and maintain resident files per company procedure Assist new residents during the move-in process – explain lease agreement, community rules, location of amenities, and a walk through of their new home at time of moving in. Play a key role in resolving resident concerns and issues of a 366 apartment community. Consistently met all my sales Goal and exceeded them.

Leasing Consultant

• Jul 2013 - Oct 2015

Assisted with all apartment leasing activities: rentals/tour, move- ins, move-out and renewals. I was the number 3 leasing consultant in the CT region. Helped maintain an occupancy rate over 90% consistently while at Avalon Wilton and Norwalk. In a great team effort after joining Avalon Norwalk Survey scores did increase overall each quarter. Managed 100 units at Avalon Wilton with no management on site. Managed 311 apartments at Avalon Norwalk as part of a team. Assisted with all apartment leasing activities: rentals/tour, move- ins, move-out and renewals. I was the number 3 leasing consultant in the CT region. Helped maintain an occupancy rate over 90% consistently while at Avalon Wilton and Norwalk. In a great team effort after joining Avalon Norwalk Survey scores did increase overall each quarter. Managed 100 units at Avalon Wilton with no management on site. Managed 311 apartments at Avalon Norwalk as part of a team.

Urban Design Intern

• Jan 2001 - Sep 2001

Surveyed street plans for urban redevelopment in Buffalo the implementation of a community master plan. Prepared urban planning and design redevelopment node concepts using AutoCAD. Processed the data entry of community census data into LDNRS database. Using the Seneca community budget, construction cost analysis for the new urban planning redevelopment plan. Surveyed street plans for urban redevelopment in Buffalo the implementation of a community master plan. Prepared urban planning and design redevelopment node concepts using AutoCAD. Processed the data entry of community census data into LDNRS database. Using the Seneca community budget, construction cost analysis for the new urban planning redevelopment plan.