Experience

Insurance Nation

• United States
• Insurance
• 1 - 100 Employee

• Insurance Agent

  • Sep 2023 - Present

  United States



Mapfre USA

• PIP Claims Supervisor

  • Aug 2011 - Jun 2023

  Miami/Fort Lauderdale Area Coordinate general office functions and supervise a team of claims adjusters and assistants. Increase efficiency and workflow process. Coordinate with SIU to maintain high level of fraud detection and prevention. Manage performance, identify, recruit and develop talent.



Farmers Insurance

• United States
• Insurance
• 700 & Above Employee

• PIP Claims Supervisor

  • 2007 - 2011

  Davie, FL Supervised and developed a team of claim examiner professionals to handle all aspects of PIP claims in 13 different states. Maintained high level of customer service throughout different time-zones with a staff housed in the Eastern time-zone. Coordinated with SIU and sustained high level of fraud detection and prevention.



Bristol West Insurance Group

• United States
• Insurance
• 500 - 600 Employee

• PIP Claims Supervisor

  • 1998 - 2007

  Davie, FL Coordinated general office functions and supervised a team of claims adjusters and assistants. Developed comprehensive strategies designed for successful resolution of questionable claims and deter potential fraudulent claims. Managed a team of multiple state PIP handlers. Increased efficiency and workflow process. Identified, recruited and developed talent.