Experience

Happy Returns, a UPS Company

• United States
• Consumer Services
• 100 - 200 Employee

• Director, Hub Operations

  • Nov 2023 - Present

  Atlanta, Georgia, United States I lead a team supporting operations across Happy Returns Hubs nationwide. My team's responsibilities include forecasting, expansion and capacity planning, process controls and improvement, the IT program, automation, and facilities and safety oversight. Our mission is to support our rapidly growing operation as Happy Returns solves the #1 pain point in eCommerce: returns

• Senior Manager, Automation & Expansion

  • Dec 2021 - Nov 2023

  Atlanta, Georgia, United States Happy Returns is in the midst of exciting growth and I oversee the vision for expanding and automating our operations as we solve returns for retailers and their consumer.



McMaster-Carr

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Regional Manager, eProcurement & Customer Preferences

  • Jun 2021 - Dec 2021

  Atlanta, Georgia, United States Lead company-wide teams responsible for integrating with customers’ eProcurement systems, ensuring smooth purchasing flows, and meeting customer needs and preferences.

• Regional Manager, Finance & Customer Account

  • Jan 2021 - Jun 2021

  Atlanta, Georgia, United States Led teams responsible for receivables, finance operations, and customer accounts for southeastern US.

• Regional Manager, eCommerce & Marketing

  • Jan 2020 - Jan 2021

  Atlanta, Georgia, United States

• Regional Manager, Fulfillment Operations

  • Dec 2017 - Dec 2019

  Atlanta, Georgia

• Manager, Bin Filling Operations

  • Jun 2017 - Dec 2017

  Atlanta, Georgia

• Manager, Freight Operations

  • Sep 2016 - May 2017

  Greater Atlanta Area

• Manager, Customer Information

  • Aug 2014 - Aug 2016

  Greater Atlanta Area

• Supervisor, Correspondence Group

  • Apr 2014 - Aug 2014

  Greater Atlanta Area

• Supervisor, Sales Operations

  • May 2012 - Apr 2014

  Atlanta, GA I am tasked with supervising the operations of a division of our Sales operation and developing a team of 12 to meet rigorous expectations for performance outcomes within that operation.



Emory University - Goizueta Business School

• United States
• Higher Education
• 300 - 400 Employee

• EvMBA Class of 2015

  • Aug 2012 - May 2015

  Atlanta, GA Graduate of the EvMBA Program at Emory University's Goizueta Business School, graduating in May 2015



Duke University

• United States
• Higher Education
• 700 & Above Employee

• Research Associate

  • Mar 2011 - Aug 2012

  Durham, NC • Member of the Beyond Test Scores Project, which investigates the correlations between economic factors and educational outcomes in North Carolina with the goal of analyzing and prescribing policy. • Design and execute multivariate time series regressions with large amounts of data (1+ million data points) in Stata • Modified and cleaned multi-million observation North Carolina state End-of-Grade testing data set • Collaborate to formulate research plan to investigate the effects of… Show more • Member of the Beyond Test Scores Project, which investigates the correlations between economic factors and educational outcomes in North Carolina with the goal of analyzing and prescribing policy. • Design and execute multivariate time series regressions with large amounts of data (1+ million data points) in Stata • Modified and cleaned multi-million observation North Carolina state End-of-Grade testing data set • Collaborate to formulate research plan to investigate the effects of job losses on the educational outcomes of North Carolina communities • Work primarily in Stata but can work in MATLAB and SAS as well. Show less



IDEA Public Schools

• United States
• Education Administration Programs
• 700 & Above Employee

• Teacher, High School And Middle School Science

  • Jul 2007 - Jun 2010

  McAllen, TX • Voted campus Teacher of the Year for 2009-2010 for exemplary student success • Led 100% of students to passing rates on state science graduation exam • Grade Level Team Leader (0/08 – 6/10), supervised weekly team meetings focused on data reflection, lesson integration, and interventions for behavioral or academic concerns • Created guidelines for grade-level data analysis to provide strategies for improved student performance. • Spearheaded fundraising totaling over $64,000 over… Show more • Voted campus Teacher of the Year for 2009-2010 for exemplary student success • Led 100% of students to passing rates on state science graduation exam • Grade Level Team Leader (0/08 – 6/10), supervised weekly team meetings focused on data reflection, lesson integration, and interventions for behavioral or academic concerns • Created guidelines for grade-level data analysis to provide strategies for improved student performance. • Spearheaded fundraising totaling over $64,000 over the course of two years to take 160 students, many potential first-generation college attendees to visit 11 universities around the nation • Prepared and presented monthly reports to principal to ensure team members accomplished school-wide directives and to express concerns from weekly team meetings to school leadership Show less



Teach For America

• United States
• Education Administration Programs
• 700 & Above Employee

• Corps Member 2007

  • Jun 2007 - Jun 2009

  RGV, TX • Rio Grande Valley Corps Member