Experience

MindSpring

• United States
• E-Learning Providers
• 1 - 100 Employee

• LX Support / Operations Specialist

  • Dec 2021 - Present

  Grand Rapids, Michigan, United States As the Learning Experience Development & Operations Specialist at MindSpring, I play a pivotal role in facilitating the seamless development and delivery of elearning solutions. Leveraging my background in all types of digital media, I manage a wide range of responsibilities, ensuring the highest standards of quality and efficiency in our operations. Notable Achievements: - Saved $60,000 on a single project by coordinating with and managing several individual contractors around… Show more As the Learning Experience Development & Operations Specialist at MindSpring, I play a pivotal role in facilitating the seamless development and delivery of elearning solutions. Leveraging my background in all types of digital media, I manage a wide range of responsibilities, ensuring the highest standards of quality and efficiency in our operations. Notable Achievements: - Saved $60,000 on a single project by coordinating with and managing several individual contractors around the world. - Created a new process for adding subtitles to eLearning courses that is 200% faster than the previous method. Key Responsibilities: - Efficiently manage voiceover and translation requests, liaising with both internal teams and external vendors. - Coordinate requests to multiple vendors and contractors, optimizing cost-effectiveness. - Negotiate voiceover and translation costs, saving the company valuable resources. - Proactively maintain and expand our roster of available voiceover talents. - Perform meticulous reviews of voiceover and translation content, upholding quality and accuracy standards. - Delegate tasks to team members when necessary to maintain swift project turnaround. - Contribute to the alignment of on-screen text, voiceovers, and closed captions. - Oversee invoicing from voiceover and translation vendors and contractors, ensuring financial transparency across projects. - Develop elearning modules in Articulate Storyline and Articulate Rise. Show less



Home Specialties

• Landscape Designer

  • Dec 2019 - Jan 2022

  Researching, designing, and planting a private landscape with over 100 species of native trees, shrubs, and flowers. Combining the homeowners' goals for usability of the space with each plant's specific growing requirements, aesthetics, and future appeal. Operating heavy machinery for excavating, hardscaping, planting, and installing water management solutions.

• Design/Build Assistant Project Manager

  • Jan 2018 - Jan 2022

  Preparing and executing a waterfall project management plan to accomplish the homeowners' goals for building a million dollar lakefront estate. Assisting contractors with onsite work including carpentry, insulation, electrical, and painting.



Self-Employed

• Freelance Designer

  • Aug 2016 - Dec 2021

  Providing commercial and pro-bono services to public, private, and non-profit organizations. Including: - Creating logos, graphics, and other visuals for digital and print use - Creating digital objects and environments for animation - Animating graphic objects - Designing home landscapes My process begins with defining project requirements before I start researching and brainstorming ideas. I like to rough sketch several ideas before selecting a few of the best for… Show more Providing commercial and pro-bono services to public, private, and non-profit organizations. Including: - Creating logos, graphics, and other visuals for digital and print use - Creating digital objects and environments for animation - Animating graphic objects - Designing home landscapes My process begins with defining project requirements before I start researching and brainstorming ideas. I like to rough sketch several ideas before selecting a few of the best for refinement. During the production stage, I stay in contact with clients to keep them updated on progress and make sure the project goals haven't changed. As the project wraps up, I do a design review with the client and make any final tweaks before sending out the deliverables. Show less



MAYBACH Icons of Luxury

• Germany
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Digital Media Intern

  • Aug 2016 - Dec 2016

  San Francisco Bay Area Curated and enhanced the images for the company website and social media. Elevated the brand identity by updating digital style guide and drove revenue growth with new product catalogs, postcards, and other materials for media and press. Assisted the CEO as her "Excel wizard" by tracking and reporting operational performance. Internship at Maybach.com startup in San Francisco during final semester of college. Maybach.com is an online, luxury e-commerce startup that was planning… Show more Curated and enhanced the images for the company website and social media. Elevated the brand identity by updating digital style guide and drove revenue growth with new product catalogs, postcards, and other materials for media and press. Assisted the CEO as her "Excel wizard" by tracking and reporting operational performance. Internship at Maybach.com startup in San Francisco during final semester of college. Maybach.com is an online, luxury e-commerce startup that was planning on launching a new website. The previous website was very out of date and the company’s goal was to create a website that captured the essence of modern luxury. Show less



Miami University

• United States
• Higher Education
• 700 & Above Employee

• Usability and User Experience Consultant

  • Dec 2015 - May 2016

  Oxford, OH Ran usability tests, conducted a heuristic analysis and in-depth interviews. Applied test results to design and create a new prototype and make recommendations for the app. Semester long university client project.

• Market Entry Consultant

  • May 2015 - Dec 2015

  Oxford, OH Performed product and market research. Conducted interviews with members of the potential target market. Designed and presented a market entry strategy to the company owner and president. Semester long university client project.

• Art and Digital Tools Undergraduate Teaching Assistant

  • Jan 2015 - May 2015

  Oxford, OH Assisted the professor and students in the "Art and Digital Tools" course (IMS 259) for the Spring 2015 semester. Helped students learn and apply digital programs such as Adobe Photoshop and Adobe Illustrator. Provided input on class exercises, policies, and assignments.



Goggin Ice Center

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales and Service Associate

  • Sep 2013 - May 2016

  Miami University - Oxford, OH Part-time position for all three years on campus. Provided guest and skater assistance throughout the two-rink facility. Ensured participant safety during on-ice sessions. Performed merchandising and retail setup of sporting goods and apparel. Facilitated retail sales transactions.