Erica Adams
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Bio
Experience
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RevGenius
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United States
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Think Tanks
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500 - 600 Employee
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Member
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Jun 2023 - Present
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U.S. Chamber of Commerce
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Government Relations Services
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400 - 500 Employee
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Member
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May 2023 - Present
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Novus
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United States
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Marketing Services
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1 - 100 Employee
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Founder
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Feb 2023 - Present
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Tesla
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Customer Success Manager
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Jan 2022 - Dec 2022
- Tracked and analyzed reports to determine needed improvements. - Assisted various departments with change by communicating new improvement plans and expectations - Planned marketing initiatives and leveraged referral networks to promote business development - Demonstrate sales leadership by role playing and ensuring the team is fluent in all aspects of product knowledge. - Recruit, train and develop employees ensuring all positions are filled in a timely matter - Support… Show more - Tracked and analyzed reports to determine needed improvements. - Assisted various departments with change by communicating new improvement plans and expectations - Planned marketing initiatives and leveraged referral networks to promote business development - Demonstrate sales leadership by role playing and ensuring the team is fluent in all aspects of product knowledge. - Recruit, train and develop employees ensuring all positions are filled in a timely matter - Support, implement and provide follow-up for all training - Proficient in Sales and Delivery Operations with strong collaboration with both service and operations leadership - Meet and exceed KPI, partner to achieve sales and delivery targets along with P&L requirements for location.
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Advisor | Account Executive
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Dec 2019 - Dec 2021
- Became #1 sales in Hawaii, then becoming top of the region. Exceeded sales targets and entered the 100 club in the nation (Target: 70 orders a quarter and achieved 130 orders). Met with regional managers and shared my best practices across the nation. Exceed customer satisfaction 8+ weeks in a row at 90-100% - Built and strengthened relationships with new and existing accounts to drive revenue growth - Boosted sales by 80% and exceeded sales target by employing consultative sales… Show more - Became #1 sales in Hawaii, then becoming top of the region. Exceeded sales targets and entered the 100 club in the nation (Target: 70 orders a quarter and achieved 130 orders). Met with regional managers and shared my best practices across the nation. Exceed customer satisfaction 8+ weeks in a row at 90-100% - Built and strengthened relationships with new and existing accounts to drive revenue growth - Boosted sales by 80% and exceeded sales target by employing consultative sales tactics and superior customer care. - Manages sales cycle from first contact to established customer sale and maintains a solid customer base. - Met and exceeded service level goals by identifying and achieving standards and expectations. - Recorded and maintained sales prospect through networking, cold calling, canvassing and referrals. - Drove new business development through qualifying leads, building relationships and executing strategic sales. - Escalated incidents to the next level to remain compliant with the company's standards and procedures.
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Tory Burch
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Junior Account Executive
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Apr 2018 - Dec 2019
Leveraged all business opportunities through clientele outreach and strategic marketing events. Built and strengthened relationships with new and existing accounts to drive revenue growth. Recorded and maintained sales prospect and sales data continually and accurately within Skypad, and SAP for customer relationship management system. Followed all corporate procedures for preparing orders, resolving billing issues and submitting regular reports regarding sales, pipeline… Show more Leveraged all business opportunities through clientele outreach and strategic marketing events. Built and strengthened relationships with new and existing accounts to drive revenue growth. Recorded and maintained sales prospect and sales data continually and accurately within Skypad, and SAP for customer relationship management system. Followed all corporate procedures for preparing orders, resolving billing issues and submitting regular reports regarding sales, pipeline lists, forecasts and competitive analysis. Exceeded company average revenue by 10% Networked among local businesses and community organizations to develop leads and generate business. Show less
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Education
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New Mexico Military Institute
Associate of Arts - AA, Leadership -
University of Phoenix
Bachelor's degree, Business Administration and Management, General